I have group cable account that is about to be canceled April 1st 2024, can I keep it

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3074617321
3074617321 Posts: 3 Spectator

I am about to lose my cable, it's a group account with my apartment building. I Have internet with spectrum already.

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  • Lyn_T
    Lyn_T Posts: 412 ✅ Verified Employee Moderator
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    Good evening @3074617321 and Welcome to our Community Forums

    Thank you for reaching out to us. I able to locate your account with your registration information. I am not seeing any information listed about the end of Bulk Services. Generally, the complex will provide you with contact information to reach out to a salesman to set up the services or keep your existing services. I would check with them to see if this information is being provided. If not, you can contact customer service department by calling us at 1-855-707-7328 from 7 AM to 2 AM daily. - Lyn

Answers

  • 3074617321
    3074617321 Posts: 3 Spectator
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    I am not receiving any cable tv, I was on a group cable account with Heritage Towers which canceled April 30 th 2024. I have internet with your company but now I am unable to watch my tv? I just paid my bill yesterday

  • James_M
    James_M Posts: 4,767 ✅ Verified Employee Moderator
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    Unfortunately, we are unable to assist with adding or removing services on this Community.

    To add, remove, transfer or cancel service, please call us at 1-855-70-SPECTRUM (855-707-7328).

    Thanks!

  • 3074617321
    3074617321 Posts: 3 Spectator
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    I was wandering if I can at cable to my account, I have internet already. Lost my group cable with Hertiage Tower recently