Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

I can't get a good connection away from the router( in another room)

laurajc68
laurajc68 Posts: 1 Newcomer
edited July 10 in Internet 2024 Archive

I can't get steady connection in another room

Best Answer

  • Lyn_T
    Lyn_T Posts: 575 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @laurajc68 and Welcome to our Community Forums

    Thank you for reaching out to us about your internet connection. I am sorry to learn that you are experiencing this. How long has this been happening? Have you attempted to reset the internet equipment yet? This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Can you please try this and let us know if this help? -Lyn

This discussion has been closed.

Categories