Cabel box powers off after 4 hours even though I have disabled the setting

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Justray
Justray Posts: 5 Spectator
in TV Equipment

Recently got a new cabel box.

However, the box powers off after 4 hourse even though I have disabled that feature.

What can be done to disable to powering off business ?

Answers

  • Mo_S
    Mo_S Posts: 51 ✅ Verified Employee Moderator
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    Good afternoon @Justray,

    Within your settings menu under Settings & Support - Preferences - Digital Receiver, are both Auto Power Down and Energy Saving turned off? - Mo

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