I want to activate fee Disney plus service and I keep getting 3 serviced which are an additional fee

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Debi04
Debi04 Posts: 1 Newcomer

I’m real frustrated with trying to activate Disney + ! It’s suppose to be free with my

Spectrum TV Select. I’ve wasted 2 afternoons with this. I call and am suppose to go to app and still nothing happens!

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  • Renee_T
    Renee_T Posts: 689 ✅ Verified Employee Moderator
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    Hello @Debi04


    Welcome to our community! Are you getting a specific error message? If so, at what point are you getting that message?

  • James_M
    James_M Posts: 4,770 ✅ Verified Employee Moderator
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    @Debi04

    If you previously had Disney+ with the same email, you may need to either delete the old profile or connect with a different email. If you are still having an issue, let us know.