Can't get laptop to find my wifi network

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Garyt5536
Garyt5536 Posts: 2 Spectator

Tried to get laptop to connect to spectrum wifi router but it doesn't see it, what am I missing

Answers

  • Jaleesa_F
    Jaleesa_F Posts: 379 ✅ Verified Employee Moderator
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    Hello @Garyt5536

    Welcome to our Community Forums! I'm sorry to hear that your laptop is unable to connect to our wifi service, I am happy to assist you! Are other devices able to connect to the network?

  • Garyt5536
    Garyt5536 Posts: 2 Spectator
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    Why can't I connect my laptop to the wifi. Do I need to add it to the list of products related to my account?

  • Ruben_R
    Ruben_R Posts: 85 ✅ Verified Employee Moderator
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    I'm sorry for the issues that you're experiencing with the wifi. Are you receiving an error message?