Xbox Series X Spectrum App

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Ron716
Ron716 Posts: 1 Newcomer

Spectrum app will not load any channels on the Xbox Series X. Reference code: XTLP-999.


Need to update the login screen on Xbox. Such a pain to type in long email address and passwords. Need a better and user friendly login.

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  • Lyn_T
    Lyn_T Posts: 411 ✅ Verified Employee Moderator
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    Good evening @Ron716 and Welcome to our Community Forums

    Thank you for reaching out to us about our My Spectrum Streaming App. I am very sorry to learn that the App is not loading any channels with your Xbox. I am not sure what troubleshooting you have already completed but have you attempted to reset your modem yet? This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Can you give this a try and let us know if it helps? - Lyn