Hotspot data

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blevs
blevs Posts: 1 Newcomer
edited April 1 in Spectrum Mobile

I know Mobile and internet work on two different entities, but just saying from a costumer service perspective data shouldn't apply when Spectrum internet goes down.

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  • Tyleen_Z
    Tyleen_Z Posts: 708 ✅ Verified Employee Moderator
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    Hello and welcome to the Spectrum Community.

    As they are separate services when you are on data there is not a way to know you are at home where the internet issue may be to disable data charges or prevent it from counting towards your data cap.

    -Tyleen