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DVR

conradpeterson
conradpeterson Posts: 1 Newcomer
edited July 10 in Watch TV 2024 Archive

why am I getting a unable to complete request when trying to watch prerecorded content?

Reference code GDVR-2007

Answers

  • Satch
    Satch Posts: 5,760 Contributor

    Welcome to the Community!

    On what show is this occurring? Is this a regular DVR box or a streaming/XUMO box? There are known issues being worked on with Cloud DVR service.

    You can try rebooting your box. Do other shows record and play back OK? These boxes are Internet-based, and I have heard of this error sometime occur, but it is resolved the next day with no box rebooting.

    Satch

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