Is it possible to make my account accessible to only me?

Shanna805 Posts: 1 Spectator

my mother is mentally ill and trying to call and change things with the account.

Best Answer

  • Renee_T
    Renee_T Posts: 689 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Shanna805

    Welcome to our community! Unless you have set your mother (or anyone else) as an authorized user on the account, only you would be able to make changes. If you'd like to set up an additional layer of security on calls in to us, we can enable voice verification on account. That can be set up by calling 855-707-7328.