When are the services being restored?

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shinoj
shinoj Posts: 1 Newcomer
edited May 10 in Connectivity

We have been in an outage since late last night and the only alert that was received stated that services would be back up by 11:30 AM. It is now 11 PM and no further updates regarding the issue or time was sent whatsoever. Completely left in the dark about services being restored.

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  • William_M
    William_M Posts: 1,116 ✅ Verified Employee Moderator
    Answer ✓
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    Hi @shinoj, welcome to our community!

    I hope your service has been restored by now, but if not please sign in to Spectrum.net or the My Spectrum app to check for known problems in your area and for any available estimates.

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  • Natttttdjeieosj
    Natttttdjeieosj Posts: 1 Newcomer
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    First they say it will be restored at 6am. After that they extended to 11am. Now its 5pm

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