We're unable to display your Spectrum equipment due to a possible disconnection or pending activatio

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Eugene_Y
Eugene_Y Posts: 1 Newcomer

I started getting this error message few months ago and it won't go away. As a result I can't replace my cable modem.

activate.spectrum.net shows this:

/selfinstall redirecfts to home page

It used to work fine in the past. Is it possible to fix this?

Best Answer

  • James_M
    James_M Posts: 4,770 ✅ Verified Employee Moderator
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    Hi & welcome!

    We are limited in the support we can provide on the this Community. For assistance, please call 855-632-7020.