Wifi profile Spectrum WiFi Profiles are no longer available for download or installation.

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Alexa24
Alexa24 Posts: 1 Newcomer

I tried to download the wifi profile I have had with Spectrum Internet for years because it stopped working again. Why am I unable to connect to Spectrum wifi out of my home anymore? Why get rid of this function for people that had it for years? Why does it say it is now only available for mobile customers? Why silently remove it for high-speed internet customers who have had it for years? Disappointed!

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  • James_M
    James_M Posts: 4,852 ✅ Verified Employee Moderator
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    Sorry for any frustration or confusion. This change was made earlier this year and notifications were sent to customers via email as well as announcements in statements and on our website: Spectrum WiFi Profiles are no longer available for download or installation.

    The link also includes more information about how you can access WiFi as a mobile customer.

    Thanks for the question!

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