returning spectrum equipment

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how long do I have to return my modem to Spectrum after March 23rd disconnect?

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  • Lyn_T
    Lyn_T Posts: 459 ✅ Verified Employee Moderator
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    Good evening @sglk and Welcome to our Community Forums

    Thank you for reaching out to us about returning our equipment. We do recommend that you return the equipment as soon as you can. Once the work order is completed the fees for the unreturned equipment can be accessed to the account. Once the equipment is returned the fees would be removed. You can learn more about returning our equipment by visiting the provided link. -Lyn

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  • Susancorley55
    Susancorley55 Posts: 1 Newcomer
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    I want to disconnect my internet

  • James_M
    James_M Posts: 4,852 ✅ Verified Employee Moderator
    edited June 5
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    @Susancorley55

    Spectrum Community Moderators are unable to assist with adding or removing services - to add, remove, transfer or cancel service, please call us at 1-855-70-SPECTRUM (855-707-7328)