Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Cable box not working

Mauiwash
Mauiwash Posts: 1 Newcomer
edited August 5 in TV Equipment

moved the cable box from one room to another. However, when I reconnect the box it stuck in a sequence mode and stuck on AI£ for 5 minutes. Prior to this code I did unplugged the cable box for 60 second, and AI£ still comes back.

Best Answer

  • Satch
    Satch Posts: 5,744 Contributor
    Answer ✓

    Good Evening,

    This sounds like an activation problem. Try activating the cable box from your Spectrum account online. For some reason, that can work better than a manual unplug to reset.

    If that doesn't work, call Spectrum and they will send signals over the phone to try to get it working. It's very unlikely that the box went bad just from being moved to another room. Let us know how it goes.

    Satch

This discussion has been closed.