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Why aren't recordings in my library accessable to watch until the next day?

MTuransky
MTuransky Posts: 1 Newcomer
edited August 5 in Spectrum TV App Feedback - XUMO

With the old DVR, I could watch a recording as it was recording. Sometimes I cannot start watching the show when it starts on live TV, but want to begin watching it before it completes. With this new Spectrum App I am using on Zumo that I was talked into getting, I don't see recordings show up until the next day in "my library." Why the delay?

Best Answer

  • William_M
    William_M Posts: 1,309 ✅ Verified Employee Moderator
    Answer ✓

    HI @MTuransky! Welcome to our community.

    There were previously known issues with the Cloud DVR service but they should have been resolved as of 6/10, so please make sure you have tested the service since then. Do you not have the option to view an in-progress recording anymore, or do you get an error when you try to view it? Can you test if the same thing is happening on devices other than Xumo?

This discussion has been closed.

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