Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Why the delay in cDVR recordings

Kurious
Kurious Posts: 1 Newcomer
edited August 5 in Cloud DVR

I've noticed in the past week or so that shows we record aren't showing up in our DVR listing in XUMO until the day after. I spoke with a XUMO Rep half an hour ago and was told this is a new "feature" to ensure recordings actually take place.

Best Answer

  • William_M
    William_M Posts: 1,327 ✅ Verified Employee Moderator
    Answer ✓

    Hi @Kurious, welcome to our community!

    I'm not aware of any such function and I'm not finding any documentation about it, however I do see another user posted about the same issue. You mentioned having issues over the past week, there were previously known issues with the Cloud DVR service but they should have been resolved as of 6/10, so please make sure you have tested since then. If the issue persists, could you check on a device other than Xumo to see if it is still missing?

This discussion has been closed.

Categories