I am fairly new to this Xumo's box.

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Beamer24
Beamer24 Posts: 2 Spectator

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  • Beamer24
    Beamer24 Posts: 2 Spectator
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    I am fairly new to this Xumo's box, I'm not totally into it or maybe it's the user lol…..Is it normal that at start up the main screen stays there idol for a couple minutes and the remote is in a frozen state it won't work right away until the advertisements go away? I thought maybe my internet speeds were not fast enough, but I'm getting 362mbps at the TV. Just curious if anyone else is having issues?

  • James_M
    James_M Posts: 4,903 ✅ Verified Employee Moderator
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    Hi & welcome!

    Have you tried restarting the modem and the Xumo box(es)? Restarting the devices usually resolves most issues.