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My voice narration is turned off in Accessibility settings but it still narrates. How can it stop?

Katie10530
Katie10530 Posts: 1 Newcomer
edited August 28 in TV Equipment

Best Answer

  • Satch
    Satch Posts: 5,760 Contributor
    Answer ✓

    Hello Katie, Welcome!

    Double check to make sure that the narration is turned off on the box. Change channels and than go back to the original channel to see that it is turned off on the box.

    With Guide narration in the off position, if you still hear narration, reboot the box.

    If you still hear narration after that, report back on the channel and program where this is occurring. Thanks!

    Satch

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