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How do I receive an app for voicemail on my Galaxy S23FE unlocked phone?

Jims_Phone_1
Jims_Phone_1 Posts: 1 Newcomer
edited September 9 in Spectrum Mobile

I recently upgraded from a Galaxy A20 to a Galaxy S23FE unlocked mobile phone. The A20 was purchased from Spectrum and I purchase the unlocked phone through Walmart.com due to a savings of $100. I received a new SIM card from Spectrum and transferred my files from the old phone to the new one. The issue is that there was not a voicemail app on the phone.

If I go to my phone and dial *86 I can retrieve voicemail message, but I would like to receive notifications when I receive new voicemail messages.

I have contacted both Spectrum and Samsung technical services and spent several hours with each of them attempting to obtain a voicemail app (my goal is to set up visual voicemail so that I can be notified about voicemails that I have not listened to yet). Each of these organizations, while attempting to be helpful, passed the buck to the other company. How can I get an app for voicemail from Spectrum?

Thank you in advance for assisting me.

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