Why am I not receiving some channels with code STLP-4002

Answers

  • Jaleesa_F
    Jaleesa_F Posts: 453 ✅ Verified Employee Moderator

    Hello @TDPiehl

    Welcome to our Community Forums! Sorry to hear that you're experiencing issues with our Spectrum TV app (STVA), I'm happy to help! The app works in conjunction with your internet modem. Please sign out of the app, reboot the modem then sign back into the app. Let me know if this helps.