Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Can not cast to any of my TV's or connect to Ring cameras

Dadof5
Dadof5 Posts: 1 Newcomer
edited September 24 in Home Networking

I recently switched from Frontier internet to Spectrum internet and ever since me nor my kids can cast to any of our TV's. I can't even connect to my Ring camera...I have never had a issue with casting with Frontier and I switched because Spectrum was way more affordable for a single dad with 5 kids, it's SO Fustrating...I've factory reseted all 6 TV's and the modem/router and Ring cameras and I still can't cast to any of the devices…

Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 837 ✅ Verified Employee Moderator
    Answer ✓

    Hello! Welcome to the Spectrum Community!

    I do apologize for the issues you are having with the casting ability and Ring cameras. With our newer routers they do not have a way to manually choose between the 2.4gHz and 5gHz frequency networks so some devices that require the 2.4 network can have issues connecting to the router. The ability to cast should not be affected as long as you are on the same wireless connection as the Chromecast. My Chromecast works whether my phone is on the 2.4 or 5 network.

    Do you get an error when trying to cast?

    -Tyleen

This discussion has been closed.

Categories