Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

How can i withdraw the credited balance from my account.

Atiqkhan
Atiqkhan Posts: 1 Newcomer
edited September 24 in Spectrum Mobile

I bought a device last year with a discount offer. Every month, I pay the mobile bill along with the device installment. I contacted them to pay off the device in full. They said I have to pay the full amount of the device cost, and the discount will be credited to my account. Today, I paid off all the device installments in full, and Spectrum credited the discounted amount to my account. How can I withdraw this credited amount to my card?

Answers

  • James_M
    James_M Posts: 5,133 ✅ Verified Employee Moderator

    Hi & welcome!

    Looks like you called in and the resolution is in process, but may take a couple days. If the issue is not resolved, or if you still have questions, please let us know.

This discussion has been closed.

Categories