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unable to schedule cloud DVR recording on Local 12 CBS Station Cincinnati Ohio

toolman2590
toolman2590 Posts: 3 Spectator
edited September 24 in Cloud DVR
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Best Answer

  • James_M
    James_M Posts: 5,132 ✅ Verified Employee Moderator
    Answer ✓

    Sorry for any issues with Cloud DVR, a few follow up questions:

    • What troubleshooting have you tried?
    • What device are you using?
    • Have you tried a different device?
    • Are you able to set a recording on a different channel?
    • Have you tried resetting all devices?

Answers

  • toolman2590
    toolman2590 Posts: 3 Spectator

    1 I tried multiple devices same issue.

    2 Roku and Windows laptop using Microsoft Edge

    3 yes

    4 yes and after doing that step it finally allowed me to schedule a recording on Local 12 CBS station in Cincinnati Ohio without the error message

    5 no

  • James_M
    James_M Posts: 5,132 ✅ Verified Employee Moderator
    edited August 28

    4 yes and after doing that step it finally allowed me to schedule a recording on Local 12 CBS station in Cincinnati Ohio without the error message

    So were you able to successfully record the program you wanted, or is there still an error occurring?

  • toolman2590
    toolman2590 Posts: 3 Spectator

    After completing step 4 it allowed me to schedule the recording. The issue is now fixed.

  • James_M
    James_M Posts: 5,132 ✅ Verified Employee Moderator

    Great, glad to hear it! Let us know anytime you have questions.

This discussion has been closed.

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