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Daily intermittent Internet issues

Rozenjoze
Rozenjoze Posts: 1 Spectator
edited September 24 in Connectivity
For the past 7-10 days early in the morning between 7-8:30 my internet is down. It feels intentional. I work from home and I am on early. This is a recent development. What’s going on?

Comments

  • Satch
    Satch Posts: 5,759 Contributor
    edited September 5

    Hello @Rozenjoze ,

    Something in the lines or wiring is conking out for ninety minutes. Call for a signal and drop line test, and specify that for the last ten days, you keep losing your Internet from 7-8:30 AM. You can set up free signal monitoring and when that happens, they will be able to observe what is happening for those ninety minutes.

    Satch

  • James_M
    James_M Posts: 5,133 ✅ Verified Employee Moderator

    @Rozenjoze

    Hi & welcome!

    I created a new post since you are having a separate issue. Have you tried restarting the modem? It looks like it has been online for 26 days. Restarting the equipment on the account usually resolves most issues.

This discussion has been closed.

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