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Activating Cellular on Apple Watch

ASG32
ASG32 Posts: 1 Newcomer
edited September 18 in Spectrum Mobile

I purchased a brand new Apple SE watch from the Apple store and tried activating the cellular service with my current provider (Spectrum). After about 4 hours on the phone with Spectrum and Apple I was told by Spectrum to return the watch and ask for a new one. I did. Now I am having the same trouble with the new watch. I made sure my watch and phone are running the latest operating systems. I fully reset the watch. I re-paired it. It still tells me "The Spectrum account on this iPhone cannot be used to add a cellular plan to the Apple Watch". Nobody at activation, tech support or sales seems to be able to help. Does anyone have any suggestions?

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Best Answer

  • James_M
    James_M Posts: 5,116 ✅ Verified Employee Moderator
    Answer ✓

    Unfortunately, we are limited in our ability to support mobile in this Community.

    For assistance with this question, please contact Mobile support directly at 1-833-224-6603.

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