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SAMSUNG TV SHOWING ERROR CODE STEN-1003

stellak9ru
stellak9ru Posts: 1 Spectator
edited October 25 in TV Equipment

HAVE TWO TV'S SPECTRUM IS WORKING FINE ON ONE BUT THE OTHER ONE THE SPECTRUM APP GETS AN ERROR MESSAGE OF STEN-1003.

Best Answer

  • Edward_T
    Edward_T Posts: 94 ✅ Verified Employee Moderator
    Answer ✓

    Hello @stellak9ru;

    Welcome to the Community Forums. I can understand the concern about the Spectrum TV app not working on one of your TV's. The error message you are receiving is related to the internet connection. It is possible that the TV is not getting a quality internet connection. You can try resetting the modem to see if it helps resolve the issue. I also optimized your WIFI settings to see if it helps. Please reach back out to us if it you are still having problems with the app.

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