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Why is my GSN Channel not loading in cable box? I had it 3 days ago its in my package

janedaly
janedaly Posts: 1 Newcomer
edited November 12 in Channels and Programming

Best Answer

  • Edward_T
    Edward_T Posts: 94 ✅ Verified Employee Moderator
    Answer ✓

    Hello @janedaly;

    Welcome to the Community Forums. I do apologize that the GSN is not working for you. I confirmed the channel should be available and I tested the channel itself to ensure it is working correctly. I sent some signals to your cable box that may help resolve the issue. You can also try unplugging the power to the cable box for a minute and it may restore the channel. If you continue to still see problems with the channel, can you provide us a description you are seeing when you try to use the channel?

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