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unable to send email since beginning of Oct

JPTaz
JPTaz Posts: 1 Newcomer
in Email

Your message was unable to be sent. Please check your network connectivity and try to send again.
(Error: 5.2.0 jxxxxxxxx@tx.rr.com sender rejected.
Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1320 )

Best Answers

  • Jaleesa_F
    Jaleesa_F Posts: 497 ✅ Verified Employee Moderator
    Answer ✓

    Hi @JPTaz

    Welcome to our Community Forums! Sorry to hear that you're unable to send emails, I'm happy to help! Are you sending email directly from spectrum.net? Or are you using an email client such as Outlook or Apple Mail?

  • ken_woodruff_728_2
    ken_woodruff_728_2 Posts: 1 Newcomer
    Answer ✓

    since outlook new was installed, worked fine on outlook classic

  • Jilliana_M
    Jilliana_M Posts: 23 ✅ Verified Employee Moderator
    Answer ✓

    Hey @ken_woodruff_728_2!

    Welcome to our community. I am sorry to hear that you were having issues accessing your email. Outlook is a third-party email server, so we do recommend reaching out to them for any issues you may experience in sending and receiving emails through that server. However, if you are experiencing an issue with your email through our webmail.spectrum.net, we would love to hear more and assist.

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