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My iphone 16 pro max was to be shipped on 10.15 and haven't heard a thing, how much longer

Harleynla
Harleynla Posts: 1 Newcomer
edited November 20 in Spectrum Mobile

And what is the delay and why isn't there an update so I know what is the problem

Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 821 ✅ Verified Employee Moderator
    Answer ✓

    Hello! Welcome to the Spectrum Community.

    I do apologize for the issues you are having. I was able to find your account with your community information. I am not seeing any updates as to when the order will ship. The best option to get any updated information would be to call in to the mobile team directly at 1-833-224-6603 as they have full access to mobile accounts whereas our team is limited.

    -Tyleen

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