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New modem Hitron EN2251 won't let router connect to local network?
Friday night I decided to upgrade my internet plan from 600 Mbps to 1G which required new equipment. My (perfectly working) old setup was a Spectrum modem with my own Netgear Nighthawk router. With the new citron EN2251 modem, I cannot get my router to connect to the local network. Otherwise, the modem seems to work fine. I have tried endless power cycles, factory resets, chatting with Spectrum customer service, CAT6 vs CAT5 ethernet cable, and more. I deeply regret the upgrade and may end up back at the store asking it all to be reversed. Anyone have any suggestions before I do so?
Answers
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↳ To set up the 2.5G or 5G Multi-Gig Ethernet port for an Internet connection on your NETGEAR Nighthawk router: …
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I fought with this for hours last night - occasionally I could get the modem to connect directly to a laptop but never to my router. What finally worked was resetting the router via the Spectrum app. For whatever reason that finally enabled the modem to assign my router an IP address.
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