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How to stop foreign spam emails with unique email addresses?

Bjay25
Bjay25 Posts: 2 Spectator
edited November 26 in Email

I receive my emails from my Spectrum account by way of Apple Mail application on my iMac computer.

From my Spectrum @cfl.rr.com account I'm getting several daily spam emails from a foreign spam domain ".de" (Germany, I believe). Each spam email has a unique address before the '.de' domain name.

Examples: info@tobyeverett.de, info@katelyngreen.de, info@traceyguerra.de, etc.

Blocking any one of these emails has absolutely no effect since every address is different. Apple Mail always places these particular '.de' emails in the Junk folder. The use of Rules in Apple Mail is not effective to prevent receipt of the '.de' spams. 

What I am asking for is a means to stop these '.de' spam emails in my Spectrum account, preventing same from being sent to Apple Mail.

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Best Answers

  • Katrina_L
    Katrina_L Posts: 35 ✅ Verified Employee Moderator
    Answer ✓

    Good morning, @Bjay25. We are sorry that you are receiving these emails. You can report these as spam in either webmail or your 3rd party email app like Apple Mail. Mark and Unmark Emails as Spam | Spectrum Support

  • Lyn_T
    Lyn_T Posts: 581 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @Bjay25

    I can understand your concerns with receiving these spam emails. Unfortunately, there is no way for us to prevent all spam emails. We do try our best to prevent as much spam messages as we possibly can. We do have some articles that you may find handy with some additional suggestions.

    Phishing

    Reporting Harmful Emails

    Access to our free Security Suite:

    Please let us know if you have any other questions. - Lyn

Answers

  • Bjay25
    Bjay25 Posts: 2 Spectator

    thank you for your Canned Spam reply. Unfortunately there is nothing that relates to the very detailed and specific question asked.

  • DMoore
    DMoore Posts: 7 Participant
    edited November 15

    @Bjay25 I had the same issue with spam from endless .de and .xyz domains. I use webmail on mail3.spectrum.net server.
    In webmail I went to Settings>Filter Rules.
    From the Filter Rules page I selected [Create New Rule].
    I created [Rule Name] = Spam .de
    For [Condition 1) I entered [If] = Email From

    [Contains/Doesn’t Contain) = Contains
    [Email Address or Keywords] = .de
    I kept default values for [Priority] & [Matching Options]

    I entered [Then] = Move Message to Folder and [Folder] = Spam then finished by selecting [Save]

    I saw a reduction of emails from .de domains in my Inbox and, yep, found them in the Spam Folder. I repeated the, process for [Rule Name] = Spam .xyz using [Email Address or Keywords] = .xyz

    This is a really broad filter and may operate on some senders you’d like to see in your Inbox. I monitored my Spam Folder for a week or so and I identified a few such messages. I added those sender’s domains to Safe Senders. Getting a much better email experience now.

    Hope this helps you and others. Peace be with you.

This discussion has been closed.