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Service Outage

AngelaLang1
AngelaLang1 Posts: 1 Newcomer

A wire has fallen from the nearby pole at my property and I no longer have internet services; how do I report this for repair

Answers

  • James_M
    James_M Posts: 5,133 ✅ Verified Employee Moderator

    Hi & welcome !

    I am seeing the modem online and signal levels are good. Is the impacted account associated with the credentials you used for this profile?

    You can also contact us at 1-855-70-SPECTRUM (855-707-7328) for assistance.