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Can anyone use Air Play with their Spectrum News App (not Spectrum TV app)?

BuckWinston
BuckWinston Posts: 8 Participant
in Individual TV Network Apps

While I have no problem with displaying the Spectrum News App on my Ipad or iPhone I cannot extend that display to a separate Air Play client. This was a function of tthe app for years but was problematic for the past year. It has finally stopped working even after extensive troubleshooting. I also recently tried on my MacBook using https://ny1.com/nyc/all-boroughs/live-video/watch_spectrum_news_live which also has the ability to do Air Play but I couldn't get any video only audio. I could get video under Picture in Picture which is odd. I suspect there are content delivery issues with bot the web and app programs of Spectrum News. I noticed under the web that there are there providers; Spectrum, optimum., and optimum.tv. I always used the Spectrum provider. I wonder if the two additional providers are new and contributing to this issue. If you are a Spectrum user and you can use the Spectrum News App (not Spectrum TV) to Air Play to another device I would appreciate your feedback.

Best Answers

  • BuckWinston
    BuckWinston Posts: 8 Participant
    Answer ✓

    I now understand that Spectrum News App is a completely separate entity than Spectrum TV App. I've submitted feedback on the Spectrum News App reporting that Air Play clients cannot be used when displaying LIVE feed news in both iPad, iPhone and web apps.

  • Jilliana_M
    Jilliana_M Posts: 58 ✅ Verified Employee Moderator
    Answer ✓

    Hello and good morning @BuckWinston!

    Thank you for bringing this to our attention. I am sorry you are experiencing an issue with casting from the Spectrum news app to your devices. I was able to test the casting on my iPhone to my Roku TV and replicate this issue. We will absolutely escalate for further investigation. Please let us know if you experience any additional issues with casting. We are available 24/7 to assist.

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