Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Update the eSIM QR code

Mfavelli
Mfavelli Posts: 1 Newcomer
edited October 21 in Spectrum Mobile

I’m trying to reactivate a phone’s mobile service by scanning the QR code under “add eSIM”. The QR code is provided on the app, but I get an error code saying that the QR code is no longer valid. I tried typing in the QR code details manually but I get the same error message. Please update the QR code information.

Comments