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High Latency Between Node & Another Provider's Backbone

SkyNet3389
SkyNet3389 Posts: 6 Spectator
in Connectivity

Hello

I'm noticing a seriously high latency / ICMP response time between where I live now (non-Spectrum) and the newly installed service.

I just had service setup at our new home.

Several units of existing utility equipment were replaced on the poles between the node and my home, including a brand new line between the last pole and my garage. Signup to installation completion was extremely fast - very impressive. The line technician showed me the test result on-site, concluding there was ZERO PERCENT LOSS between my modem and the node.

So layer 1 / physical connection is confirmed solid.

The IP block I need to access with very low latency is owned by 123Net, in Southfield

BGP range = 216.234.96.0/19

Using any ping-able hostname / IP from this list https://ipinfo.io/ips/216.234.110.0/24

I can't share which hostname / IP exactly - but any ping started to an IP in that list from the URL above, provides the same results:

NEW SITE (Spectrum) ~70 ms response time

OLD SITE (Non-Spectrum) ~15 ms response time

I perform Remote Desktop work from home and latency / response time is extremely important to my application

Considering that the new site and old site are 5 miles away from each other albeit the service providers are different…

I am wondering if engineering can identify a potential routing / traffic management performance issue between my the node for my new site and the BGP range (216.234.96.0/19) for 123Net

Any help or feedback would be greatly appreciated!

Best Answer

Answers

  • RAIST515O
    RAIST515O Posts: 292 Contributor
    edited October 27

    Got 45-55ms pings from my router's network tools here in South Carolina. During traces, didn't see any notable queuing happening until I got into 123's edge network...particularly at 69.39.66.244.

    Out of curiosity... have you noticed if any IPv6 resolution is in play? Every time I tested it in the past in my market, I found the odd service showing worse jitter with v6 and wound up turning it back off. Still running IPv4 since I haven't "needed" v6 yet.

  • SkyNet3389
    SkyNet3389 Posts: 6 Spectator

    @RAIST515O let me check some parameters and make sure. Got a temporary router setup at new site until I can bring my 2.5 gig router / firewall over from current site after the move.

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