Spectrum disabled wifi on my modem/router
I have been using my combo modem router (c6300) for an year now. I upgraded my speed recently and requested a Spectrum modem . I activated it , didnt like like due to lower speeds.
I called Spectrum to reactive my modem router(c6300) and I haven't had wifi since then. The wifi led lights are turned off.
If I remove the coax and reset the modem, I can connect to modem's internal wifi just fine but right after I connect the coax, the modem reboots and wifi is turned off.
Netgear thinks there is no issue with the modem and suggest I talk to Spectrum L3 support.