Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

Internet outage?

ShxgySHKShxgySHK Posts: 1
in Connectivity Jun 07, 2018
My internet just completely dropped. The US/DS light is blinking. I’ve already tried resetting and unplugging my router.

Best Answer

  • Julia_RJulia_R Posts: 4,167 Lead Mod
    Jun 07, 2018 Accepted Answer

    Good morning. 

     

    Forums are peer to peer support, in most cases our participants will not be able to 

    advise you if the problem is of a larger scope.

     

    We encourage you to contact us directly for support if you are still experiencing 

    problems with the service. 

     

    We can be reached a number of ways.

     

    1-800-892-4357

    Twitter: @Ask_Spectrum
    Facebook: https://www.facebook.com/Spectrum

     

    Regards,
    Julia R.
    Spectrum-Social Media Customer Care
    Lead Moderator-Community Forums

     

This discussion has been closed.