Unable to retrieve voice mail via Voicezone
I'm away from home (North Carolina) and unable to retrieve my voice message vial Voicezone. I receive email notifications when messages arrive along with a link for listening, but after logging in I get the message "We're sorry; we were not able to retrieve your Voicemails at this time. Please try again later." I'm also unable to access message using the remote access phone number ("login has failed").
It sure would be nice to be able to find out whether this is a known problem, and when service might be restored. If anyone at Spectrum can provide more information it would be most helpful.