Email Account Deleted
My email account at twc.com was deleted in its entirety and, apparently, cannot be restored. That's right, years of saved emails, some important, are gone and cannot be retrieved. Oh, and that's not even the best part. I was told that the account cannot be restored - meaning that the email address is no longer usable. I'm invisible to the world via email. Think about that - totally a black box to everyone trying to contact me by email. However, I know that what I was told is clearly not the complete truth. While on the phone (for hours) with TW reps, my email address could be restored by changing passwords for a matter of minutes to receive test emails; but was disabled within minutes after creation. Thank you; truly, thank you.