Recording a Sports Team as a Series
I just recently moved to an area with Spectrum. One of the things I like to do with my DVR is to record my favorite Baseball team and Hockey team. When i attempt to record, i find no option to record all their games (like you would do with a Series), they must be recorded one at a time. Several years ago, I had Charter as my cable provider. When i did, I was able to record a teams games as a "Series'". I moved from that area to another area that had NO Cable provider and was forced to go with either Directv or Dish. I choose Dish. With Dish I was able to record my teams as a "Series". I move again and this time choose Spectrum. I get my new Spectrum DVR and attempt to record my Baseball team as a "Series". I find NO OPTION to do that. It appears that I must record each game individually.
3 separate Spectrum employees have confirmed this is the case. I cannot believe this as I'm sure thousands of folks would use this featire if available. And to make it available, it should be fairly easy for Spectrum to make a small programing change in it's software. All they need to do is to add a switch to add the question "Do you want to record this team as a Series?" with a yes or no answer. Answer yes, and all games will be recorded. Answer no and only the game on the guide will be recorded.
Or perhaps there is another answer that somebody out there is using? Can you tell me what you do if you want to record all games?
Finally, if there is not a solution, is there a way to get Spectrum to do what should be a small, easy software change. I've spoken with at least 6 people at Spectrum to get the process started and none seem to believe that anything can be done.