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Spectrum TV blocked by McAfee Security VPN

I tried to watch Spectrum TV on my iPad after installing McAfee Security. I get the message “This app doesn’t support VPN. Please turn off VPN and restart the app. IFE-1002. McAfee does use some sort of VPN to monitor and protect your network when on the internet. There is no way to turn this off in the settings. Any idea how Imcan get Spectrum TV to work?

Thanks for any assistance you can offer.

Best Answer

  • dstoffadstoffa Posts: 988
    Nov 14, 2018 Accepted Answer

    If there is no way to disable the VPN on your iPad, then you'll need to remove the McAfee Software.


    The SpectrumTV app cannot be used through a VPN, as the app needs to pass its requests through your registered and approved Spectrum modem that is tied to your video and internet subscription.  The VPN prevents this, so go away it must if you want to use the app.

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