Help me out in regards to cancelling TV/Phone service and returning equipment?
Hey lads, hopefully the formatting isn't broken due to me copy and pasting this, didnt realize I didn't have an account, thanks for checking this out!
I hope this is the right place for this, as I didnt really see any other appropriate forum.
Title sums it up. I was wanting to cut back my bill of 177 bucks a month, and as I recall, cutting out TV/Phone will bump it down to 70 or so a month.
Now, here is my problemo. I know i obviously need to take the set box thingy back, but theres another issue. I've been subscribed to TWC for at least 6 or so years now, and apparently my plan is a Legacy variant, and as such I was informed of a free internet upgrade (iirc it will bump me up to 100mbps download on the new plan; while the old one was only at 30mbps or so.)
Thirdly, lets say I call TWC/Spectrum tomorrow and say, yeah - I would like to cut out TV and Phone, and take the internet upgrade. Would my internet service be cut off until I recieve the new equipment, or will it just be while the technician/myself is replacing the equipment?
Lastly, if I do all of this tomorrow, will I only be on the hook for 70 dollars, or will I have to pay the 177 dollars next month, or will I have to pay that until TWC/Spectrum recieves their equipment back? (highly unlikely I'll be able to get the old internet stuff/tv box back before the next cycle, working retail during the holiday season is F U N, might I have you.)