Roku RLC-1000 error
Spectrum: please investigate from your side Spectrum App issues for the ROKU. I already re-booted my modem, router, two ROKU devices, verified my user name and password, unsintalled and re-installed the Spectrum App, re-booted everything again. There were no hardware changes made here at all, no cabling changes, no splitters added or removed, no VPN utilized, the PC Spectrum App works fine but is restricting certain channels and has a pop-up saying to connect to my Spectrum Internet Service. Nothing on either ROKU which were both working fine earlier. Other streaming services on the ROKU work fine -- just not your App which is reporting the RLC-1000 error.
Even changed my router's MAC address since some people's issues were solved that way which gave me a different IP address but stayed in the same subnet. After the MAC address change, re-booted everything again. All Internet is working except the Spectrum App on the ROKU devices and the same channel restriction on the PC App. I changed back to my original MAC address and got my old IP address back since it made no difference to resolve the issues I'm having. Cable modem signals and SNR are within range, called customer service and explained all the above but they could only respond there was an unidentified issue. My cable modem monitoring software (that I wrote and previously utilized by TWC engineers to validate problems a few years back is showing my connectivity, downstream & upstream levels, signal-to-noise ratio, and up/down channel bonding are fine) . The ROKU's are hardwired into my LAN -- this is not a wireless issue. This is not a "unplug the modem and plug it back in" issue.
No hardware or ISP changes here except that TWC is transitioning to Spectrum. Is all the account information and authentication data being transferred over and if so, accurately? This is what I suspect the problem is since these apps seem to think I'm outside my home area which I'm not.
ZIP Code here is 92064.