Welcome to the Spectrum Community

Get answers, share solutions, help your community.

Start here

When is unlocked database updated.

JPatrick70JPatrick70 Posts: 2
in Spectrum Mobile Dec 03, 2019

Hi,

Adding another iPhone  6S to my mobile plan. The phone is coming from Boost Mobile and they have said that the phone has been unlocked. I keep checking the online status on Specturm Mobile and it still says that the phone is compatible but needs to be unlokced.  How often does Specturm Mobile update the unlocked database, if it's even called that. Thanks for any help that you can pass along.

Best Answer

  • reds91185reds91185 Posts: 2,452 ✭✭✭✭
    Dec 03, 2019 Accepted Answer

    Are you saying that this specific phone shows as locked or was that a general statement that phones brought from other carriers should be unlocked first?

     

    You should probably call Spectrum Mobile directly at 1-833-224-6603​​​​​.

This discussion has been closed.