Nueva comunidad de Spectrum
Hemos creado una comunidad latina para darles a los clientes de habla hispana la opción de hacer preguntas y obtener respuestas en español. Comunidad Latina
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Wanting to get modem levels for correcteds and uncorrectables that might be high from Spectrum
I had been having some issues with my volume and was getting held from Julia_R and community help through the forums. They scheduled a tech appointment and before they came they also looked at the modemand said they were seeing a higher number of correcteds and uncorrectables than they wanted to.
I showed the technicians a printout of the message so they knew what to check besides the volume issue and they did work with the modem. Community help closed the case and told me to start a new question if needed. I tried messaging Julia_R with no response.
Is there anyone else if she is unavailable who can check these numbers for me? I would appreciate it. The tech said he didn't seem too concerned as he could see more on his end than anyone on the boards but I wanted to make sure my internet is where it should be or I'll make another appointment.
Thanks in advance and I hope to hear back soon.