Advanced Search Options


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.

Apple Store, iTunes connectivity problems

mjl2333mjl2333 Posts: 2
edited August 5 in Internet 2021 Archive Apr 26, 2021

Hello-I've been experiencing connectivity problems with apple sites, peloton and Roblox since this afternoon. All these sites can be reached via a cellular connection but will not work over wifi. I've rebooted multiple times, checked firmware and connection speeds with no issue found. Other websites and streaming television is working fine. Can you help?

Replies

  • James_MJames_M Posts: 3,069 ADMIN
    edited April 27 Apr 27, 2021

    Restarting the modem usually resolves most issues like this one. You may also need to clear the cache and browsing history. Let us know if you are still seeing an issue.

  • karlbeckmankarlbeckman Posts: 2,277 ✭✭✭✭
    Apr 29, 2021

    Also let's rule out any WiF interference issues. Try connecting your computer to the router using a hard-wired CAT-5e ethernet cable, which will support up to 1 Gigabit service. If you can then connect to the listed hosts, the problem is with your WiFi environment or setup parameters.

This discussion has been closed.