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What can I do to stop having to reset my router several times a day?

Amoo662003Amoo662003 Posts: 2 Spectator
in Connectivity Aug 20, 2021

I have been resetting my modem several times a day for a few weeks now. I’ve called customer service and it gets better for a short time but goes back to the way it was.


  • Renee_TRenee_T Posts: 138 Moderator
    Aug 21, 2021

    Hello @Amoo662003

    Welcome to our community! I'm sorry to hear about the internet trouble. We would need a little more information in order to help. Are you using wired or wireless connections? Are you using your own modem and router or one we provide?

  • Amoo662003Amoo662003 Posts: 2 Spectator
    Aug 22, 2021

    Your modem, my WiFi router

  • Renee_TRenee_T Posts: 138 Moderator
    Aug 23, 2021

    Thank you. Are all of the connection wireless or do you use wired connections as well?

This discussion has been closed.