Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Frequently Asked Questions
(Quick links to the current most searched topics)
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Spectrum TV App
Discussion List
-
Why do ads cut into on-demand movie runtime?During multiple on-demand free movies in the Spectrum TV app, the ads seem to cut into parts of the…Answered jbs1987 11 views 1 comment 0 points
Spectrum App Audio Sync is Way off!I've had nothing but problems since switching to the Spectrum cloud DVR. I have both Apple TV and R…Answered ✓ AppProblems 733 views 49 comments 0 points
Spectrum tv appThe Spectrum tv app has been out for two days now. I've tried it on my Roku, Xbox and my laptop wit…Answered Closed Gryph 70 views 1 comment 0 points
Is anyone else having trouble accessing Spectrum TV on their laptops and xbox one?My spouse and I are trying to access Spectrum TV on our Xbox One and also on our laptops. We get th…Answered Closed Kirchob 138 views 1 comment 0 points
Why haven’t you upgraded your Cloud DVR service to keep up with competitor features?You can’t pause live TV with Spectrum’s Cloud DVR Service? Seriously? It’s 2022 and your competitor…Answered ✓ Closed jd11184 176 views 5 comments 0 points
Spectrum TV Version 8 Build 1 - Can't find default (startup) channel settingAll 4 of my Roku boxes received Version 8 Build 1 yesterday and when the app opens now it goes to s…Answered ✓ Surfsider 182 views 2 comments 5 points
Recent update that changed Favorites, Locals - Channel Guide Categories - Spectrum app via RokuDid Spectrum change the spectrum app? On Roku when using the Channel Guide I can no longer get to…Answered ✓ Closed scottknight 1.3K views 26 comments 5 points
Samsung - Spectrum App via Spectrum Business for TVI have a Samsung TV in a waiting area that I'm trying to run the Spectrum app on instead of getting…Answered ✓ Closed SC_ServiceCenter 113 views 1 comment 0 points
Can I pause live TV if I use a Roku, Spectrum app, and Spectrum CVR cloud, or ONLY with a DVR box?We currently have been streaming via the the Spectrum app with a Roku on a non-smart TV. We cannot …Answered ✓ Closed Woodjams4 2K views 3 comments 0 points
Feature Requests for the Spectrum app for RokuTwo feature requests: I want to be able to just view my Favorite Channel list by default. Please ad…Answered ✓ Closed tomscot2 91 views 1 comment 1 point
How do I fix a blurry image with the Spectrum TV app on Apple TV ?I have been using Spectrum for about 6 months with an Apple TV box and while using the Spectrum app…Answered Closed Swarlie 3K views 7 comments 2 points
Spectrum TV App Unusable on Apple TVNot only am I getting the ALP_1999 error but it's telling me I need to be connected to home interne…Answered Closed michaelpotter1181 457 views 14 comments 0 points
Spectrum TV app stopped working on iPhoneRecently the app stopped working on my iPhone that has iOS version 15.4. I get the following messa…Answered ✓ Closed keng33 1.2K views 5 comments 0 points
Why is cloud DVR on Apple TV blurry?Using apple tv and the spectrum app. Live tv plays fine. All dvr recordings are blurry/pixelated. R…Answered ✓ Closed Romuke 348 views 7 comments 1 point
