Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Frequently Asked Questions
(Quick links to the current most searched topics)
When did Spectrum change the billing description from "Spectrum" to "Charter Services"?
How can I pause and rewind live TV using the Spectrum TV app?
Spectrum TV App Supported Devices
Hurricane Ian Update
Get the latest updates on storms affecting service in your area.
For customers in areas in the storms path, including Southwest and Central Florida, if your services are impacted, we are working to restore your service as soon as safely possible.
Spectrum TV App
Discussion List
-
How to view my most recent selections?The android app has stopped allowing me to swipe the screen to view my most recent selections.Answered ✓ Jpgeek 29 views 1 comment 0 points
Why haven’t you upgraded your Cloud DVR service to keep up with competitor features?You can’t pause live TV with Spectrum’s Cloud DVR Service? Seriously? It’s 2022 and your competitor…Answered ✓ Closed jd11184 111 views 5 comments 0 points
Spectrum TV Version 8 Build 1 - Can't find default (startup) channel settingAll 4 of my Roku boxes received Version 8 Build 1 yesterday and when the app opens now it goes to s…Answered ✓ Closed Surfsider 91 views 2 comments 5 points
Spectrum Tv on Mobile....Hey Spectrum I have been with you guys forever and I really enjoy when I am able to travel and stil…Answered ✓ Closed Jrock7820 43 views 1 comment 0 points
Recent update that changed Favorites, Locals - Channel Guide Categories - Spectrum app via RokuDid Spectrum change the spectrum app? On Roku when using the Channel Guide I can no longer get to…Answered ✓ Closed scottknight 908 views 26 comments 5 points
Samsung - Spectrum App via Spectrum Business for TVI have a Samsung TV in a waiting area that I'm trying to run the Spectrum app on instead of getting…Answered ✓ Closed SC_ServiceCenter 39 views 1 comment 0 points
Skip forwardAdding for a feature request to be able to see content while fast forwarding on Roku and to be able…Answered Closed RJ_shadow 42 views 1 comment 0 points
Can I pause live TV if I use a Roku, Spectrum app, and Spectrum CVR cloud, or ONLY with a DVR box?We currently have been streaming via the the Spectrum app with a Roku on a non-smart TV. We cannot …Answered ✓ Closed Woodjams4 566 views 3 comments 0 points
Will there be functionality to view program while fast forwarding?I recently switched to spectrum for another provider and the service is working very well with one …Answered Closed gomer79 114 views 6 comments 1 point
Is there a way to position the DVR progress bar at the top of the screen?During playback of a recorded sports program it would be very nice to be able to toggle the positio…Answered Closed tpreilly03 38 views 1 comment 0 points
Feature Requests for the Spectrum app for RokuTwo feature requests: I want to be able to just view my Favorite Channel list by default. Please ad…Answered ✓ Closed tomscot2 67 views 1 comment 1 point
Issue with Spectrum App for Android on my Samsung TabletAs of today, App is not working for more then 1 minute.. After one minute, the image goes black, t…Answered ✓ Closed iamgmf 79 views 3 comments 0 points
My Spectrum TV app keeps flipping from landscape to portrait real fast.I am using spectrum on my Samsung S 7 FE Tablet and when I open the app it keeps flipping from land…Answered Closed LARichboy 92 views 5 comments 0 points
How do I fix a blurry image with the Spectrum TV app on Apple TV ?I have been using Spectrum for about 6 months with an Apple TV box and while using the Spectrum app…Answered Closed Swarlie 840 views 7 comments 0 points
Spectrum TV App Unusable on Apple TVNot only am I getting the ALP_1999 error but it's telling me I need to be connected to home interne…Answered Closed michaelpotter1181 237 views 14 comments 0 points
Spectrum TV recognizes old DVRs but not the one I actually haveI had been using the Spectrum TV app with a few different Arris boxes (they would fail, and I'd bri…Answered Closed Ins5736 80 views 1 comment 0 points
Spectrum TV app stopped working on iPhoneRecently the app stopped working on my iPhone that has iOS version 15.4. I get the following messa…Answered ✓ Closed keng33 628 views 5 comments 0 points
Why is cloud DVR on Apple TV blurry?Using apple tv and the spectrum app. Live tv plays fine. All dvr recordings are blurry/pixelated. R…Answered ✓ Closed Romuke 249 views 7 comments 1 point
Cannot seem to play some DVR recordings on my iPadI have been a long time customer and I have been successfully watching the programs I have recorded…Answered ✓ Closed Rtfd515 266 views 1 comment 0 points
Will Fire Stick ever be supported?Hi, are there plans in place to ever support Spectrum App on Fire stick? If so, when? If not, why?Answered ✓ Closed WhatUtlkinbtWillis_1 116 views 3 comments 1 point
I keep getting a message about a VPN when I try to open the Spectrum TV appHello! Whenever I try to open the Spectrum TV app, I keep receiving a message about a VPN. I attach…Answered Closed SLynn22 589 views 1 comment 0 points
How to pause and rewind live TV using the Spectrum TV app?I just set up my new Spectrum TV service and am shocked that I cannot pause and rewind live TV. I …Answered ✓ Announcement Closed Dchappy 6K views 4 comments 6 points
Sleep timerPlease add a sleep timer to the Spectrum TV appAnswered Closed AmyN 333 views 1 comment 0 points
Spectrum TV Choppy on Xbox Series XSpectrum TV is choppy on Xbox Series X. With Xbox set at 1080p or 4k output doesn't matter, still …Answered Closed cjuncosa 492 views 4 comments 0 points
