Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
Advanced Search Options
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
Managing & Using your Spectrum Account
Archives for June 2022
Discussion List
-
What is the new Voice Recognition Feature?Guys, I called Spectrum for some account information, and was informed by the automated response sy…Answered ✓ Satch 51 views 1 comment 5 pointsWhy did I get an email and SMS text notifcation from Spectrum?I received both text and email with my detailed account info including the last 4 digits of my acco…Answered ✓ mangoman75 65 views 8 comments 5 pointsIs this a real Spectrum email? - Keep Your Spectrum Internet CreditI use my Internet Hourly, we stream movies and i own a Twitch channel. and we play games over the n…Answered ✓ SteveRock12 230 views 2 comments 5 pointsWhat are the spam filter wildcard characters?One of my email address is being swamped with hundreds of spam/scam emails per week. The TO addres…Answered Fungus 16 views 1 comment 0 pointsI need to renegotiate my service but I have some issues that make talking on the phone difficultI've been putting off renegotiating my service for years because I have some disabilities that make…Answered ✓ Whatokay 40 views 2 comments 0 pointsSuspicious text messageToday I received a suspicious text, supposedly from the Spectrum Analytics team. Just beware.Answered Yeskeezy 96 views 2 comments 0 points