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Discussion List
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Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 291 views 0 comments 5 points
Is the Spectrum TV App available on Android TV? ANSWERED and updated October 2020I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 26.1K views 1 comment 4 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 18.1K views 1 comment 3 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 17K views 0 comments 0 points
ESPN2 has error STAM-3802Sometimes when I want to watch ESPN2 I get Channel Unavailable STAM-3802. Some days and nights it w…Answered froggs09 12 views 4 comments 1 point
Method to bulk delete emails?I would like to bulk delete thousands of old email messages. I moved all my old messages to a separ…
Sound quality. Any improvement coming?I use the app almost exclusively on Apple TV, but sound quality is not great. I know I could use th…Answered ElPasoMike 21 views 3 comments 0 points
Roadrunner SMTP IssueI have been a longtime customer and have tx.rr.com email addresses. I am able to receive email on …Answered Janks 41 views 5 comments 0 points
Need The Option to Unmark Accepted Answers If Solutions Don't WorkHey All, There needs to be an option to unmark "Accepted Answers." We have some marked, w…Accepted Answer Satch 31 views 1 comment 1 point
buffering stream quality issuesThe update before the last one fixed the buffering stream issues on my Google pixel device but vide…Answered Jason1_1 11 views 1 comment 0 points
Is Spectrum going to fix the Browser Flash player issue?I cannot watch tv on my computer anymore because Flash player is no longer supported! Is Spectrum g…Accepted Answer Cougarxr7SC 61 views 5 comments 0 points
Weather Channel Showing Auburn, NE Local Information instead of local?When viewing the Weather Channel through the Spectrum App, the Weather Channel recently started sho…Answered bill730 51 views 6 comments 0 points
Roku and Spectrum Contract SituationWe have invested in Roku's for all 5 of our TV's. What is going on between Roku and Spectrum? If Ro…Accepted Answer Closed barkingdog 271 views 3 comments 0 points
Intermittent Internet DropsHi Community, I am getting daily intermittent internet drops with Spectrum. You can see in my log t…Answered Xerhid 41 views 3 comments 0 points
NBCSN channel has had decrease in qualityNot sure if anyone else is seeing this but it looks like NBCSN is having issues right now where it’…Answered Andrew19 11 views 1 comment 0 points
Spectrum recently moved me to DOCSIS 3.1 for my Upstream.I noticed a few days ago that the Upstream LED was now blue (Indicating DOCSIS 3.1) on my Arris SB8…
I Keep Getting 'Your TV Supports a Higher Resolution'I have a new Samsung Smart TV. The spectrum boxes that I've had (the Worldbox and the current one …Accepted Answer Bruce_H 141 views 17 comments 0 points
TV (cable box, main tv) sound better (fuller and slightly louder) when guide is onCurrently my overall sound is better when the guide is pulled up. When I close out of the guide, t…Answered juandela 31 views 7 comments 0 points
Was there an update to the Spectrum 100 receiver last night?Previously when you were in the guide and you moved to highlight the channel and pressed OK there w…Accepted Answer tom92009 41 views 2 comments 0 points
Differing behavior of 2 Spectrum receiver modelsHello to this forum: After recent Spectrum repairs for my cable service, I temporarily have 2 Spect…Answered paulm215 51 views 9 comments 0 points
Spectrum App Buffers... I have spectrum InternetI have the Spectrum TV App for iOS and it plays fine when I use it on my iPad or iPhone without buf…Answered vvarada 31 views 4 comments 0 points
Accuweather now available-local weather not for our area listed yet.Any idea how long before the Accuweather channel will be showing local weather for us? Litchfield c…Accepted Answer Luna50 41 views 7 comments 0 points
Internet keeps dropping (1:23 every day). Techs have come, changed cables and modem. At my wits end!I have had Spectrum since moving into the complex where I live in late 2019. Over the last few mont…Accepted Answer tanda0901 71 views 12 comments 0 points
Is Spectrum TV app really disappearing on ROKU?I just upgraded all my ROKU sticks and now you are moving to Apple? Very frustrating since I had Ap…Answered TV-Guy 171 views 4 comments 1 point
Error message: Fell behind live window - what does it mean?What does this mean because I'm always receiving this message on my TV screen for channel 9 abc and…Answered Viper1000 51 views 1 comment 0 points
Anyone Receiving Fax Sound while on Voice Calls?2/8/2021 Folks, I live in zip code 30253 and since November 2020, our VOIP phone is intermittently …Accepted Answer jc3po 181 views 30 comments 0 points
Android users, check Google Play subscriptions to see if charged for HBO MAXI have had Spectrum TV Silver for a little over two years. I get HBO Max access as part of this sub…Answered nelsonjw 21 views 1 comment 0 points
Device Caching?I had to replace my Arris cable modem and the store gave me an ET2251. I connected it FIRST to one…Accepted Answer deckard 41 views 3 comments 0 points
210 DVR sometimes records SD instead of HDThis happens usually on theCW. The guide will show the red dot indicating recording on the HD chann…
How do I re-activate the USB port on the Askey RAC2V1K Wifi router?Attached a VOIP device (Magicjack) to the USB port on the router and it worked fine for several day…Accepted Answer Hapeman 31 views 2 comments 0 points
Can you change closed caption text size on the appI am using a Samsung Smart TV. I change the text size to small on my computer but it remains large…Answered Leenc01 31 views 4 comments 0 points
Voicemail transcription on iPhone 12 - does Spectrum support this feature?Can anyone tell me if Spectrum supports Voicemail transcription on iPhone 12? I am not talking abou…Answered TalkingHead501 21 views 1 comment 0 points
5G Nationwide CoverageOpen Signal and Verizon indicate there is no 5G in my town, Ventura, CA. Yet the Spectrum coverage …Answered Steve300 21 views 2 comments 0 points
How to get Spectrum Mobile Visual Voicemail to workanyone know the secret to Visual Voicemail? I get message indicators when there are no messages, mi…Answered Steve300 21 views 2 comments 0 pointsLatest Topics
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ESPN2 has error STAM-3802Sometimes when I want to watch ESPN2 I get Channel Unavailable STAM-3802. Some days and nights it w…Answered froggs09 12 views 4 comments 1 point
Method to bulk delete emails?I would like to bulk delete thousands of old email messages. I moved all my old messages to a separ…
Common Answers
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Cloud DVR and Samsung TVThis morning I added the Spectrum Ap based on discussion with tech and its compatibility with Samsu…Accepted Answer Closed NancyJohnson 291 views 9 comments 1 point
Will I lose my recorded shows on my Spectrum DVR when I move to the AppleTV optionHi I want to move what is recorded on my Spectrum DVR to my Spectrum APpleTV before I get rid of th…Accepted Answer Closed Al_Truistic 171 views 3 comments 0 points
URC1160 Remote IssueWe switched to Spectrum TV a while ago. We have two spectrum cable boxes with the URC1160 remote co…Accepted Answer Closed rabbar 171 views 4 comments 0 points
