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Discussion List
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How to pause and rewind live TV using the Spectrum TV app?I just set up my new Spectrum TV service and am shocked that I cannot pause and rewind live TV. I …Answered ✓ Announcement Dchappy 1.9K views 5 comments 6 points
Issue with Apple TV startup channelApp version 2.24 for some reason the startup channel always reverts to channel 1 and not the previo…Answered ✓ Announcement Closed Captain601 444 views 13 comments 0 points
Peacock Premium Free Trial for Spectrum CustomersEffective 12/8/21: Spectrum TV customers except Limited Basic and TV Essentials customers became el…Announcement Closed James_M 1.3K views 1 comment 6 points
¡Bienvenido a la nueva comunidad de Spectrum!Si es nuevo en la Comunidad de Spectrum, ¡nos alegra que estés aquí! Si ya nos has visitado antes, …Announcement Closed James_M 86 views 0 comments 0 points
Advanced Search OptionsWe recently updated the search bar and added an advanced search feature. You can still perform a s…Announcement Closed James_M 18.7K views 0 comments 7 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 11.4K views 0 comments 1 point
Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 16.3K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated November 2021I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 39.9K views 1 comment 5 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Answered ✓ Announcement Closed utoypia 19.6K views 1 comment 7 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 29.2K views 0 comments 0 points
Cloud DVR Recordings stop and revert back to Recordings MenuWith one of the more recent updates, my cloud DVR recordings all stop playing and revert back to th…
Caller ID still a problemWe have two mobile lines and one land line. One of the mobile lines' ID changed from my wife's ID t…Answered ✓ Rons99 84 views 16 comments 0 points
Mobile support via email? BYOD issueI've searched the Spectrum Mobile web pages and can't find any way to email in regarding an issue. …Answered ✓ wrightthisway 23 views 2 comments 0 points
Non-pertinent weather warningsDoes anyone know of a way to override the weather warning screens on Spectrum cable tv? I used to b…Answered cardinal1 15 views 2 comments 0 points
Do I need new modem and router if I go to 500 mps?My current Spectrum bill does NOT list my speed. If I run a spped test, it comes out at 310. Sp…Answered ✓ old_texan 29 views 3 comments 0 points
Answered Kinge70 138 views 5 comments 0 points
Since the last Spectrum App update, my last channel viewed is not working at all.This discussion was created from comments split from: Since my last Spectrum App update, my last ch…transplantwest 235 views 28 comments 0 points
No IPv6This discussion was created from comments split from: Spectrum/Charter IPv6 Prefix Length.ShirBlackspots 132 views 9 comments 0 points
Mark all as Read Notifications are Not HoldingGuys, I have a small bug where if I go up to the right hand corner to open my notifications and sel…Answered ✓ Satch 27 views 3 comments 0 points
T3 time out 16 times errors interruptionHello I am getting lots of time out errors in the last week which is leading to disconnects of a fe…Answered blakeeinhorn 21 views 1 comment 0 points
Will there be functionality to view program while fast forwarding?I recently switched to spectrum for another provider and the service is working very well with one …Answered gomer79 24 views 6 comments 0 points
Is Samsung 8000 series compatible with Spectrum? Can I use my spectrum remotes?Some of the newer brands are going to b-tooth remotes. I'd like to avoid that and use my old spec…Answered ✓ old_texan 42 views 2 comments 0 points
Answered ✓ kls44 52 views 3 comments 0 points
Why does the guide occasionally get the date of a show right, initially, then wrong?When looking thru the Guide, i see the top "precis" line usually contains a date. hit the…Answered ✓ ISavant02 42 views 9 comments 0 points
A LOT of Unknown “New Devices” connecting to wired networkWhen connecting my laptop via eth/lan connection, I started getting a flood of notifications via th…
AppleTV screensaver turning on while watching on Spectrum appJust noticed this started yesterday evening. 6-25-22. I am watching CNN on Spectrum app and the scr…Answered ELAP 48 views 2 comments 0 points
New Modem: Spectrum TV App now thinks I'm "Away from Home"Hi folks: I've had Spectrum TV / Ultra Internet / Voice for several years with few issues. I onl…Answered centralmass 28 views 1 comment 0 points
What is causing my audio sync issues?I have a Roku 4k device model 3941X that we started using a couple of months ago. Since we started …Answered Drizzit 41 views 9 comments 0 points
Why do we had really slow loading times (tv via the internet)?From the weeks of the 13th-24th of this month, we had really slow loading times(tv via the internet…Answered ✓ mykalee 25 views 1 comment 0 points
Spectrum Mobile - Statement? Why is there not a downloadable statement for Mobile in a PDF form?On my business phone, internet and tv i can download each months billing statement as a pdf that ac…Answered Farmer2022Ohio 24 views 1 comment 0 points
App does not open on Amazon FireReplaced my modem and router and not Spectrum TV APP no longer opens on Amazon Fire tablet and Chro…Answered tom92009 37 views 4 comments 0 points
Is Chat working for anyone right now?using the My Spectrum app to try to chat, it shows a "Please log in to continue" message …Answered Barticus 42 views 6 comments 0 points
Cannot access road runner self care portalIn the master / admin account I click the link to the self care portal. A new page opens at https:…
Are the spectrum dns servers having problems?Thus afternoon, some websites are working and some are not…. I have rebooted my cable modem and rou…Answered jgoldsti 33 views 1 comment 0 points
Regarding weather reports:I turn on my TV, and go to channel one. It’s a weather report!—so I change the channel. Weather on…Answered 264Bch9518 25 views 1 comment 0 points
Spectrum Webmail AccessWhat is the URL to log into Spectrum Webmail? There used to be a link to email at the top of the sp…
Cannot use new filter option with Harmony RemoteI have the same issue and this has nothing to do with LG. I have a harmony remote that is use for r…Answered pdidomizio 16 views 1 comment 0 points
LG magic remote not working with new mini guide filter optionThe "hold ok for filters" option on the new right-side mini guide does not work when the …Answered ✓ pepperell 36 views 2 comments 0 points
Answered uyedak001 26 views 2 comments 0 pointsLatest Topics
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Cloud DVR Recordings stop and revert back to Recordings MenuWith one of the more recent updates, my cloud DVR recordings all stop playing and revert back to th…
Caller ID still a problemWe have two mobile lines and one land line. One of the mobile lines' ID changed from my wife's ID t…Answered ✓ Rons99 84 views 16 comments 0 points
Common Answers
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Bally Sports App Dropouts - ANSWERED 5/26/22Hi, I'm a baseball fan and ever since Sinclair won the MLB contract from Fox, the experience has be…Announcement Awfulcat 4.6K views 77 comments 6 points
Who do I contact for utility pole removal?Who do we contact in order to request that old, topped off poles be removed from our yard? We have …Answered ✓ Closed Kindy06 231 views 1 comment 5 points
Still getting RCD-1007 errorsHas there been any progress resolving the RCD-1007 errors on the cloud DVR playback? I’ve had this …Answered ✓ Closed dfox 101 views 7 comments 5 points
