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Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
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Discussion List
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Did you find what you were looking for?Let us know if you found the answer or topic you were searching. If you selected "Yes", p…Poll Announcement James_M 44 views 0 comments 0 points
How did you find us?Let us know how you found us. If you select "other", please leave a comment with additio…Poll Announcement James_M 42 views 0 comments 0 points
¡Bienvenido a la nueva comunidad de Spectrum!Si es nuevo en la Comunidad de Spectrum, ¡nos alegra que estés aquí! Si ya nos has visitado antes, …Announcement Closed James_M 33 views 0 comments 0 points
Advanced Search OptionsWe recently updated the search bar and added an advanced search feature. You can still perform a s…Announcement James_M 9.8K views 0 comments 6 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 4.2K views 0 comments 1 point
Why is my Spectrum Internet intermittent, slow or drops? Internet and WiFi Speeds TroubleshootingWe put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 6.5K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated November 2021I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 37K views 1 comment 5 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 19.1K views 1 comment 6 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 24.3K views 0 comments 0 points
I want to pay my billWhy can't I access my bill? I genuinely don't like this website. Additionally, I don't want my name…Question 5087894946 4 views 0 comments 0 points
Can’t Program VCRMy remote has an option to program my VCR on it. But every time I try to do step 1 to program the r…Answered LadySesshy 16 views 1 comment 0 points
101H running ODN bricked?Turned on my 101H box running ODN this afternoon and saw that it wanted me to activate it. When I c…Accepted Answer terabitz 46 views 4 comments 0 points
Why Was the Question on Call Guard Blocking the Same Number in "My Account" Closed?Hey All, Why was this topic closed? It had a lot of views. and its intent was to provide on-going f…Answered Satch 32 views 2 comments 0 points
Is the Spectrum TV App available for Fire Stick 4K?Why is there no Spectrum App available for the Fire Stick? Maybe Spectrum and Amazon are at odds o…Accepted Answer Closed dman71 104 views 4 comments 5 points
No Dolby Digital + Dolby Surround Input for CBS and FOX BroadcastsFor all broadcasts other than CBS and FOX, my A/V receiver successfully detects surround sound from…Answered aboninotwcacct 27 views 3 comments 0 points
DVR not recordingI can’t seem to click on a show or movie that’s not currently playing and secule(SP) it to record. …Answered LadySesshy 53 views 4 comments 0 points
Samsung TV app Guide sorting keeps changing to sort by channel nameSamsung TV app Guide sorting keeps changing to sort by channel name and not by channel number. I kn…Answered sm45 66 views 14 comments 1 point
Why is my mobile network failing while residing in a 5G service areaI purchased two new Galaxy A32 5G phones from Spectrum Mobile online and had them activated 3 days …Answered oakvalley9 29 views 3 comments 0 points
Does anyone else have channels listed twice when sorting by favorites?For example: National Geographic is channel 64 but also 129 (I believe this is from when there was …Answered Cornwallis 42 views 3 comments 0 points
I can not find networks.I can not find networks.Answered Coco369 23 views 1 comment 0 points
HDMI not quite working with Spectrum 101I have 2 boxes. One is a DVR box, one is Spectrum101. I just gotten a new tv (LG C1). The new tv…Answered Leslie_F 37 views 2 comments 0 points
Remove the blocking of an email domainI was noticing that emails from certain family members were not coming through to our email address…
EN2251 sudden high high ping, packet loss- phone support says modem fine...I need to get to the bottom of serious lag induced issues that disrupt and bring down my remote wor…Answered purduephotog 45 views 3 comments 0 points
Several emails sent to us never came throughDuring the last 10 days, we have been told my several people that they sent us emails and we never …
What's the limit of maximum recipients from mail.twc.com's SMTP?Hello. Happy Thanksgiving! :) I'm trying to send a personal short annual Happy Thanksgiving e-mail …
How to improve buffering and freezing on Spectrum app on Apple TV 4K?We're experiencing frequent buffering and freezing problems on the Spectrum app on Apple TV 4k conn…Answered cnczech 46 views 1 comment 0 points
spectrum error wlp 4500got a new chromebook and when i try to watch spectrum on it it opens up lets me chose the channel b…Answered tmoffit 17 views 1 comment 0 points
How do I turn off digital home phone voicemail?This discussion was created from comments split from: How do I turn off digital home phone voicemai…
How Do I Report a Channel Listed as HD Showing Up in SD?This is concerning PBS station KLCS, channels 3 and 1222 on my lineup in Los Angeles. The guides o…Accepted Answer Joey1986 52 views 7 comments 1 point
How do you get Spectrum Guide to Show Only Subscribed Channels in the Time Grid?Guys, How do you filter the Spectrum Guide on your cable box, to show only the subscribed channels …Accepted Answer Satch 46 views 1 comment 0 points
How do I get rid of the adult content channels in the Spectrum Guide?I keep trying to delete (or rather hide) the adult content channels from the Spectrum guide. A few …Accepted Answer N8VES 42 views 1 comment 0 points
How is shared data billed with a multiple line account in the $14 per GB monthly plan?If my account has 2 lines under the $14 per GB plan, what will my month's bill be if line #1 uses 1…Accepted Answer oakvalley9 46 views 4 comments 0 points
Outbound Caller ID IssueI have 4 lines all ported from Verizon. Two of the members tell me that, when they call someone, …Accepted Answer Charbear 45 views 3 comments 0 points
Latest 6- tuner DVR Poll...Hello Satch & others. So I had to cancel/ postpone my Spectrum account for one month so I can c…Answered Scott_dj 253 views 23 comments 2 points
Terrible Slew of Robocalls Coming Through These Last Few Days (Nov 10 - Nov 11, 2021)Guys, The only good news is that few are able to leave messages. I don't know why, if there has bee…Accepted Answer Satch 74 views 7 comments 0 points
Are Spectrum DNS Servers Having Resolve Errors?This discussion was created from comments split from: Are Spectrum DNS Servers Having Resolve Error…Latest Topics
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I want to pay my billWhy can't I access my bill? I genuinely don't like this website. Additionally, I don't want my name…Question 5087894946 4 views 0 comments 0 points
Can’t Program VCRMy remote has an option to program my VCR on it. But every time I try to do step 1 to program the r…Answered LadySesshy 16 views 1 comment 0 points
Common Answers
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Is the Spectrum TV App available for Fire Stick 4K?Why is there no Spectrum App available for the Fire Stick? Maybe Spectrum and Amazon are at odds o…Accepted Answer Closed dman71 101 views 4 comments 5 points
My Spectrum Tv app is asking me to “keep watching “ every 5 mins or less. How do I make this stop?This did not start happening until a couple of days ago . My app is up to date i even uninstalled i…Accepted Answer Closed Reddmo28 111 views 4 comments 6 points
MOCA Not workingMy goal is to use my existing coax wiring to get wired network in a bed room. The incoming service …Accepted Answer Closed mpgarris031275 61 views 1 comment 1 point
