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The My Spectrum App does not have an option to add wifi profile under Settings on my Android phone. I read old messages on this forum that there was a compatibility issue in years past. I have been trying to access WiFi outside of my home and customer service has no information. I have uninstalled and reinstalled the app…
If your services are currently impacted, you can check for known issues impacting your local service area by logging in to your account at Spectrum.net, downloading the My Spectrum App for Android or Apple devices, visiting Outage Information and Troubleshooting, or you can login or register and Ask a Question. In some…
I just set up my new Spectrum TV service and am shocked that I cannot pause and rewind live TV. I see other comments about this and would like to know if this is going to be added any time soon.
We recently updated the search bar and added an advanced search feature. You can still perform a standard search using the search bar, but now you can drill down and filter the results on a more granular level. Simply click on the search term in the gray area below the search bar and a new window will open. In the new…
We put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV App. This post is closed to comments, if you need direct assistance, please Ask a Question (you will need to Sign In or Register with the Community). When posting a question or providing feedback, please post in the category…
I am hoping I am asking this in the right place. suddenly I have no tv guide on iOS spectrum app. I have rebooted my devices, deleted & reinstalled the app. I did an online chat w spectrum yesterday…they made a ticket & someone is supposed to get back to me. does anyone else have this problem? Ideas? thanks so much.
Hello to the Spectrum Team, I have recently found that my email was leaked on to the dark web. My question is why Spectrum does not offer Two Factor Authentification for the safety of their customers. Everywhere else is doing it. Why not Spectrum?? Your customers in this day and age need it and it should be offered. Thank…
Does anyone else have issues with the Spectrum app in Apple TV sometimes going completely out and just showing static on the screen , it happens quite a bit when switching between apps and then going back to Spectrum it’s snottiness as hell as with most of Spectrums services
Why is ESPNU and CBS Sports not on the sports package?
Started to watch a several season series using On Demand from my Arris DCX3520e-M DVR. When I go to watch the next episode, on another day, I press the Menu button on the remote, go to My Library, click right, scroll down to my Watchlist, select the show, select Browse Episodes, scroll and select the season that I am…
I received an alert from Experian advising that my email, which is with sc.rr.com and my password were detected on the dark web. Of course it suggested changing my password which I attempted to do. I was finally able to change it by going to webmail.spectrum.net and using settings. It directed me to "Self Care" in order to…
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I have 3 SAMSUNG TVs and I am using the Spectrum TV app with Cloud DVR. For the past couple of weeks I noticed that when I record a tv program it does not display in the My Library section until I exit the TV App. Once the program shows in the My Library Section and I delete it, it says it deleted but the program's ICON…
My Spectrum voice home phone keeps dropping after 30 minutes. It happens continuously! I had a service rep come out, he couldn’t find the problem! The phone is plugged into the number one modem plug. What can I do to fix this proble
I have issue with my modem, it automatically disconnected from internet and i need to restart it to recover every few minutes.
