Welcome to the Spectrum Community
Customer peer support to exchange ideas, ask questions and create valuable, relevant content for an improved experience with our services
Discussion List
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Is Amazon FIRE TV Stick supported? ANSWERED and updated October 2020I would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 13.1K views 1 comment 3 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 13.7K views 0 comments 0 points
Cannot schedule DVR recording on iPAD after latest updateSince the last update on 11/26 can no longer schedule recordings on shows longer than 1 hour. Secon…Answered tom92009 13 views 3 comments 0 points
Port Forwarding using the Spectrum AppI am trying to port forward for my PS5 using the ridiculous (I say that because it is easier to jus…HunterSmith69 9 views 0 comments 0 points
Playback on recorded programs stops repeatedly to ask "are you still watching this". How do we stop?I recently switched to the Choice 10 program with Spectrum which includes the Cloud DVR. We started…Answered kenmcc321 11 views 1 comment 0 points
Internet Connectivity dropping 2-3 times dailyHello all - I've had Spectrum Internet for years and have not had any issues until the last few wee…
Saving messages on server.I see Spectrum transitioned from POP3 to IMAP. With POP3 I was able to delete a message from one of…
WGNA is SD?Does WGN America offer their channel in HD or is it just Spectrum offering the 720x480/SD version?Answered jasondean 16 views 2 comments 0 points
How to fix voice cutting out on channel 189 H&IBeen trying for months to get channel 189 H&I voice to stop cutting out every few seconds. I …Answered Dixie 19 views 4 comments 0 points
Issue with audio on multiple channelsFor many months, I've been experiencing audio cutouts on multiple channels. Every troubleshooting s…Answered cb_2367 30 views 2 comments 0 points
Some content hard to access over wifiWe have Spectrum Gig, and generally love it. However, we seem to have issues connecting to some ga…
Spectrum landline has no dial tone when plugged into house networkWe just switched from Vonage to Spectrum landline. Under Vonage we were able to use the existing ho…Accepted Answer Dagius 66 views 8 comments 0 points
Can i view content remotely via Roku using my Spectrum account?Can I view content remotely via Roku using my Spectrum account?Errol_Lemoine 8 views 0 comments 0 points
Upload speed degraded, 2mbps instead of 10My download speed seems OK, about 230mbps. Wired connection straight to the Spectrum Gateway device…Answered davexnet 45 views 5 comments 0 points
Why was DVR management removed from the Spectrum TV app for AndroidThere used to be a DVR item in the list along with My Library, Live TV, On Demand, Guide and Settin…Answered DebHS 43 views 6 comments 1 point
Unable to watch ESPN app on FirestickHas anyone run into this? I am using the ESPN app on my Amazon fire stick. It had been working for …Answered aweise 28 views 10 comments 0 points
Category Needed for New Spectrum GuideHow about creating a dedicated category for the New Spectrum Guide? Many of us post in the one Sat…Answered catchtwentytwo 28 views 1 comment 1 point
Spectrum TV AppAny sort of roadmap for Spectrum TV App features on Roku and/or Apple TV? I have the DVR functions…Accepted Answer Closed ChipTowle 248 views 4 comments 0 points
Picture In Picture no longer an optionI used to be able to use the picture-in-picture feature using the edge browser or google chrome, it…
Does moca 2.5 work with a spectrum Motorola E31U2V1I have been trying to set up a moca network and cannot seem to get it to work. I have heard that sp…davidc1635 35 views 1 comment 0 points
Arris TM1602 v 1602A speed?Hello. I’m running an Aris 1602 on the 100mb service. I’d like to upgrade to 400, but will the 1602…Accepted Answer Pingber 61 views 3 comments 0 points
Digital tiersIf I add on digital service tier number one, will all tvs in house be able to use it? Thank you!Answered myiggywanna 20 views 1 comment 0 points
Putting Arris router in Bridge mode?If I put my Arris router in bridge mode does that affect the phone function of the modem at all? I …Accepted Answer torbanac 22 views 1 comment 0 points
Arris SB6190 not supporting 400 MbpsWe have an Arris SB6190 modem. A few months ago we tried to upgrade our Spectrum Internet service …
iPhone 12 ProIts somewhat concerning that the website is showing every color and size is out of stock for the iP…
1 G terrible connectionsI updates to the 1 g for $199, using Spectrum router and another thing that looks like a router. …
I need to input my Public IP address in my Spectrum router when port forwarding. It dos not let me?I need to input my Public IP address in my Spectrum router when port forwarding for my CCTV (WinBoo…
Bug and Workaround for Cisco/Technocolor 9865 DVR (six-tuner box) with ODN GuideThere is a known bug with the Cisco 9865 six-tuner box running the ODN software, From time to time …
Help with Mesh systemsI need to extend my Wifi around my house. I was looking into the Asus ZenWIfi AX system to help. Bu…
Native Spectrum TV APPhello simple question : Will you guys work on getting a Native Spectrum TV app on the new 2020 Goo…Accepted Answer Closed Micksola1111 23 views 2 comments 1 point
How can I get episodes of Snowpiercer? I can get season 1, episodes #1,2,3,&4 and no more?On demand I can only get season 1 # 1,2,3 &4, how do I get the others?Accepted Answer Gerianne 51 views 2 comments 0 points
Why doesn’t watching a cloud DVR program work if the recording hasn’t completed yet?We continue to be so frustrated trying to watch cloud DVR programs if the program has not fully com…DWall 45 views 4 comments 0 pointsLatest Topics
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Cannot schedule DVR recording on iPAD after latest updateSince the last update on 11/26 can no longer schedule recordings on shows longer than 1 hour. Secon…Answered tom92009 13 views 3 comments 0 points
Port Forwarding using the Spectrum AppI am trying to port forward for my PS5 using the ridiculous (I say that because it is easier to jus…HunterSmith69 9 views 0 comments 0 points
Common Answers
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WGE-1001 Login Errors - Roku and PC Win10 EdgeWGE-1001 Login Errors - Roku and PC Win10 Edge Systems were fine last evening when I just woke up …Accepted Answer Closed IGGY00 111 views 4 comments 1 point
Why doesn’t watching a cloud DVR program work if the recording hasn’t completed yet?We continue to be so frustrated trying to watch cloud DVR programs if the program has not fully com…DWall 41 views 4 comments 0 points
Native Spectrum TV APPhello simple question : Will you guys work on getting a Native Spectrum TV app on the new 2020 Goo…Accepted Answer Closed Micksola1111 21 views 2 comments 1 point
