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Discussion List
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Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 240 views 0 comments 1 point
Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 1.4K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated April 2021I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 29.9K views 1 comment 4 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 18.4K views 1 comment 5 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 19.4K views 0 comments 0 points
Can't change WiFi name and passwordGot a new modem and router today. I was able to set it up and it's working. I wanted to change the …
Recordings freezing at random points of playback and/or rewinding to an earlier timeWhen it freezes going forward/backwards does nothing as it tries to keep loading and never does. It…Answered totumdependeate 5 views 1 comment 0 points
Spectrum Cable Box Audio SettingsWhen attempting to resolve an audio issue with my Spectrum 101 cable box, I noticed there are 3 pos…
Why does the Spectrum app freeze literally everytime the Spectrum ad comes on with the woman seated.Samsung TV. Just replaced our box.Answered JPDHill 9 views 1 comment 0 points
Unable to pay bill onlineThis has been happening since you recently updated your web site. Phone support says to wait 24 hrs…Answered TalkingHead 21 views 1 comment 0 points
Portrait vs. Landscape - Not Working CorrectlyThe app seems setup to work differently on phones vs tablets, but it's not working correctly. On so…Answered JimmyInTheROC 20 views 3 comments 0 points
DVR not showing in appHello, This problem has been ongoing for the better part of a year, but I've been too lazy to deal …Accepted Answer TechNut79 9 views 3 comments 0 points
Parental Control MobileI have 2 phone/lines currently on my account. Both are Android phones. Was wondering if there were…Answered SuzanneT 6 views 1 comment 0 points
Answered Ronniejames69 11 views 2 comments 0 points
Antenna TV Columbus, OHI have seen a post about this but it's been locked. My question: Is Antenna TV going to come back t…Answered ErnestK73 14 views 1 comment 0 points
Spectrum Smart TV and Cable Box Turn on ConfigurationGuys, New to the Smart TV technology, even though I have been around cable TV since 1985. Let's say…
How to resolve IMAP error when installing Outlook and setting up Spectrum email account?Protocol = IMAP Incoming email: Server = mail.twc.com / Port = 993 / Encryption Options = SSL/TLS o…Answered swiftjetta 120 views 27 comments 0 points
I've had 4 Technicians to my home in the last two weeks to solve major problems ...and the last two have told me to not call again and if I do, I may lose my service entirely. My pr…
Why would Spectrum provide a "World" DVR on it's network if you can't access it remotely?I must have been provided a "World" - no clock - DVR from Spectrum. Had I known that it …Answered UpstateNYGuy 13 views 1 comment 0 points
Why can't I log into spectrum.net on my PC ?I have always logged into spectrum.net to pay my monthly bill using my PC and the FireFox browser. …Accepted Answer johnnylim 1.7K views 14 comments 6 points
Steps to Activate HBO Max on a Samsung Smart TV?Guys, With Spectrum, as long as you have HBO in your current subscription package, HBO Max is free …Answered Satch 18 views 2 comments 2 points
Frequent Internet Issues - Logs providedHello, my internet keeps losing connection every 30 mins or so. I live in an apartment, I only have…Answered texasglobe 19 views 2 comments 0 points
Unable to watch content on 3rd party websitesI recently resumed Spectrum TV service, now using the Spectrum Choice package. I've been trying, un…Accepted Answer jmanley1 34 views 1 comment 0 points
UPDATE: Consistently slow upload speed for the past weekOriginal issue can be read here: https://community.spectrum.net/discussion/comment/172454#Comment_1…Answered bchaitt 63 views 5 comments 0 points
Cannot use on-Demand onlineI get an error code WGE-1001 when I try to open on demand shows on my windows laptop, at home. The …Answered sivadtu 22 views 1 comment 0 points
BBC America audio cutting outOk, I saw this was already brought up over a year ago on these boards, but the discussion has been …
Audio issue on DVR recorded programsI've been successfully recording CBS shows on my DVR but a few weeks ago the voices became so muted…Answered Dglass4321 48 views 5 comments 0 points
Router issueEarlier this year after having multiple issues with internet services, the tech came out and replac…Accepted Answer Kari_68 64 views 1 comment 0 points
Spectrum 101 Box No Audio Thru HDMI After RebootI have a Spectrum 101 box connected to my Home Theater AVR via HDMI. Everything has been working fi…
Cloud DVR Service Availability in Condo CommunityMy condo complex is located in Clearwater Florida and has a community contract with spectrum. I wan…Accepted Answer SerenityBeachBum 46 views 2 comments 0 points
Did you all call about moving your satellite?Someone called about having satellite TV and said the Satellite was going to be repositioned and th…Answered Antnony 28 views 2 comments 0 points
Internet speeds slower with new Spectrum modemI received a letter from Spectrum saying they had increased my internet speed (at no price increase…Answered gobama84 71 views 4 comments 0 points
Lose connection to gaming serversI've been having trouble for the last several month connecting to or staying connected to several g…Answered OfcHarper 27 views 1 comment 0 points
remote controlhow can i program remote to simultaneously control TV and box?
Program Info (Guide) Apple TV/RokuHow do you get current guide info of a program that you are not watching, without the channel getti…Answered jkf 36 views 1 comment 0 pointsLatest Topics
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Can't change WiFi name and passwordGot a new modem and router today. I was able to set it up and it's working. I wanted to change the …
Recordings freezing at random points of playback and/or rewinding to an earlier timeWhen it freezes going forward/backwards does nothing as it tries to keep loading and never does. It…Answered totumdependeate 5 views 1 comment 0 points
Common Answers
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Will the Spectrum App be available on LG TVs this year?Purchasing a new TV this year and would like to buy the LG 65 inch CX but the App is unavailable. …Accepted Answer gpmike 81 views 3 comments 5 points
Cloud DVR available on Samsung TV with the Spectrum TV App?When will the Spectrum TV app support Cloud DVR on a Samsung TV?Accepted Answer Ian_McKintosh 41 views 1 comment 5 points
Low Upstream Power Levels?Hello All, I've had some really strange intermittent connectivity issues. It seems entirely random …Accepted Answer Wesaby 71 views 1 comment 5 points
