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Discussion List
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Advanced Search OptionsWe recently updated the search bar and added an advanced search feature. You can still perform a s…Announcement James_M 1.8K views 0 comments 6 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 573 views 0 comments 1 point
Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 2K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated April 2021I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 31.7K views 1 comment 4 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 18.6K views 1 comment 5 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 20.2K views 0 comments 0 points
Can I get a Technicolor or Ubee modem in Los Angeles?is it possible to specifically request a Technicolor or ubee modem? the EU2251 or ET2251 ? The stor…Answered fixitplz 11 views 1 comment 0 points
New user, wireless printer not connecting to routerI have a Canon MG3522 printer that worked fine wirelessly when I had Comcast internet. We just move…Question joannehurd 6 views 0 comments 0 points
*67 BlockingI thought that *67 was supposed to block my phone number from people I call. I just made a call to …Answered Fisherman 18 views 2 comments 0 points
Spectrum TV app on Samsung Smart TVWell, we are back to constant buffering on our Samsung TVs. Had service out a few months ago becau…Question Dave380 7 views 0 comments 0 points
internetadding new product to the internet not using guestAnswered noKids25 11 views 1 comment 0 points
High Uncorrectable Errors. Lag spikes, and ping jumps.I am having issues with intermittent lag spikes, rubberbanding, ping jumps while gaming. I have no …Answered JoeSchmoe1234 43 views 3 comments 0 points
Problems confirming Emergency Broadband BenefitsWho else is having problems with Spectrum confirming their Emergency Broadband Benefit? I complete…Answered NYCcracker 27 views 1 comment 1 point
Roadrunner email setup in Outlook mobile appAnyone having trouble setting up a roadrunner.com email imap account in outlook mobile using mail.t…
Tip: For Six Tuner DVR's that from Time to Time Have a "Missing" Channel (Blank Screen)Guys, Heard from my tech guys that there is a bug on some six tuner boxes that is extremely rare, (…
Laggy VoIP and video recently, after years of reliable good speedsDownload speeds measure typically around 25mbsp and upload around 11 -- pretty consistent. Lately h…Answered JakeB 28 views 2 comments 0 points
Can't connect to WiFi hotspots.I have located Spectrum WiFi and Partner WiFi hotspots but have been unable to get a connection. Th…Answered ElderGeek 35 views 2 comments 0 points
Why can't I log into spectrum.net on my PC ?I have always logged into spectrum.net to pay my monthly bill using my PC and the FireFox browser. …johnnylim 3.5K views 23 comments 6 points
SB8200 Firmware updateSo I brought my modem from a previous Xfinity setup to Spectrum and in the beginning everything was…
What is the error message 'you shouldn't surf here' ?Why is Spectrum warning its customers "you shouldn't surf here" when they try to access m…
What is error WLP-4005I get this error when I try to watch Spectrum on my laptop. It is not my modem or router as I get t…Answered nunyer 23 views 1 comment 0 points
Wi-fi on but doesn’t workWi-fi showing full strength but tv app won’t launch & no devices get internet, have rebooted mu…Answered Smalls 27 views 1 comment 0 points
Why only 30 minutes on recording stop time?Why are we limited to extending recording to 30 minutes. Several sports events go over the schedul…Answered jel 30 views 3 comments 1 point
Do some TV plans require a set top box?I read here in the forum that a set top box is not required. I currently have Spectrum TV Gold in E…
Model SAC2V2S Router Port ForwardingI am trying to get port forwarding on a pc but the app's checkmark submit button is unresponsive on…
Why is my Spectrum Wi-Fi Calling not connecting when my wi-fi signal is "Excellent"?My wife and I switched to Spectrum Mobile before moving to a new house with weak cell service, part…Answered dw3000 71 views 3 comments 0 points
Community Solutions Internet QuestionHey Spectrum, My apartment complex has told us they are looking at becoming a spectrum community fo…Answered drewthenetworkdude 29 views 4 comments 0 points
MLB NetworkWondering if there’s any chance MLB Network will be added to the sports package? It’s strange that …Accepted Answer joekool1000 146 views 14 comments 5 points
Internet dropping out intermittently in hot weather (maybe?) TONS of uncorrectablesHi, I've been having a problem within the last 2 days where my internet has been dropping out for …Answered bwinter71444 68 views 4 comments 1 point
Periodic packet loss, lasts 1 - 2 minutes, getting worseHello. For years we've had a rock solid connection, but within the last 1-2 months, we've experienc…
Can't Log Into Account on WebsiteI was always able to log into my account on the website, now I can only log into my account on the …Accepted Answer Announcement TazRon 88 views 4 comments 0 points
Which IPv6 connection is the best to use with Spectrum? Router is NetGear R7500Auto Detect Auto Config 6To4 Tunnel Pass Through Fixed DHCP PPPoEAnswered justpassinthru 43 views 1 comment 0 points
ability to revert ODN/MDN appearanceso, around 2019, i noticed my cable boxes had suddenly lost a bunch of color in the interface. it t…
Expiring ECA Certificates in Customer Owned ModemsAll, I understand that customer owned equipment is allowed on the Spectrum network, and that list i…Accepted Answer dstoffa 113 views 2 comments 0 points
what does Reference Code: WRP-4005 mean?what does Reference Code: WRP-4005 mean in reference to spectrum DVR recorded recorded programs tha…Answered sandymacwilliam 32 views 1 comment 0 points
Constant Internet connection droppingMy internet has been constantly dropping. Even after rebooting the modem and router the problem sti…Latest Topics
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Can I get a Technicolor or Ubee modem in Los Angeles?is it possible to specifically request a Technicolor or ubee modem? the EU2251 or ET2251 ? The stor…Answered fixitplz 11 views 1 comment 0 points
New user, wireless printer not connecting to routerI have a Canon MG3522 printer that worked fine wirelessly when I had Comcast internet. We just move…Question joannehurd 6 views 0 comments 0 points
Common Answers
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Expiring ECA Certificates in Customer Owned ModemsAll, I understand that customer owned equipment is allowed on the Spectrum network, and that list i…Accepted Answer dstoffa 111 views 2 comments 0 points
DVR not showing in app - SolvedHello, This problem has been ongoing for the better part of a year, but I've been too lazy to deal …Accepted Answer Closed TechNut79 81 views 10 comments 5 points
Will the Spectrum App be available on LG TVs this year?Purchasing a new TV this year and would like to buy the LG 65 inch CX but the App is unavailable. …Accepted Answer Closed gpmike 121 views 3 comments 5 points
