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Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
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Discussion List
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¡Bienvenido a la nueva comunidad de Spectrum!Si es nuevo en la Comunidad de Spectrum, ¡nos alegra que estés aquí! Si ya nos has visitado antes, …Announcement Closed James_M 23 views 0 comments 0 points
Advanced Search OptionsWe recently updated the search bar and added an advanced search feature. You can still perform a s…Announcement James_M 6.2K views 0 comments 6 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 2.1K views 0 comments 1 point
Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 3.9K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated April 2021I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 35.2K views 1 comment 4 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 18.9K views 1 comment 5 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 22.7K views 0 comments 0 points
Can't Record Future ProgrammingIn the past I have been able to record programming to up 2 weeks into the future. Now I cannot reco…Accepted Answer riz47pup52 50 views 5 comments 0 points
How do I turn off digital home phone voicemail?Looking to turn off all voicemail options through Spectrum. Even through there is an option button…
Error on first account login attemptI'm a new internet customer and created an account several days ago. Each time I try to log in I g…Accepted Answer Old_Timer 82 views 10 comments 0 points
Why can't i see recordings or change channel anymore on Spectrum.net or spectrum app?i just spent an hour on Chat unplugging, rebooting and other steps. Spectrum App on iphone as well…Accepted Answer dcovert 29 views 7 comments 0 points
Is the Spectrum TV app available on Google TV?Spectrum TV app does not work with my Google TV app. When will this problem be fixed??Accepted Answer Dale_2012 29 views 1 comment 0 points
Cloud dvr on samsung tvHi, I spent 4 hours on telephone the Thursday. I was contacting about my services. They told me ab…
Legacy Receiver and New TVI'm thinking of buying a new TV as mine is about 15 years old. I am a Legacy customer, however, w…Accepted Answer AgainToo 23 views 2 comments 0 points
Could we get the ability to create a Guest network on Spectrum router?Of my 28 years of Internet surfing, Spectrum is the first ISP ever to have blocked all the controls…Answered ThierryC01 18 views 1 comment 0 points
New 4742HDC DVR issuesThis is one buggy piece of equipment! Powers on by itself. When attempting to view previous chann…Accepted Answer Kevin903 42 views 5 comments 1 point
Issues with viewing my DVR information on my Spectrum TV appHello, I am having all sorts of trouble with my Spectrum TV app. Last week it was fine now its …Accepted Answer Closed nickijm 99 views 2 comments 0 points
Spectrum 201 Recording light not lighting upMy old Spectrum 200 dvr wouldn't record, and the red light would blink on and off when it wasn't. …Answered old_texan 22 views 1 comment 0 points
Why can I no longer log in to my account?For the past 6 months or so when I have tried to log in to my account I get an error message "…Accepted Answer zwpete 62 views 3 comments 0 points
I need to get somebody with knowledge of cable cards to ping my card so it picks up all my channels.Years ago someone with the U Matter to Charter team on the AVS forum used to reset it for me but th…Accepted Answer mojoman566 26 views 1 comment 0 points
Spectrum TV App Freezes after 1-3 minutes on Samsung Chromebook PlusI have used the Spectrum TV App for many years. Have had problems hear and there but now it is unwa…Answered DaveSC 16 views 1 comment 0 points
Input of ChannelsFriend of mine who has just signed up for Spectrum TV got a new remote from them and is having a st…Answered elcamino 26 views 2 comments 1 point
Activating 3rd party modem, how to switch back if it fails?Silly question probably. So I have a modem of my own I want to use. I see activating page etc. …Answered PowellT 51 views 2 comments 0 points
App not available on Roku anymore, make it available on Google TV? (update: Roku app available)I bought a Roku device specifically to use the Spectrum app on my bedroom tv. The day after I rece…Accepted Answer dwrage 24 views 1 comment 0 points
Spectrum Commercial Deletes DVR's Live TV BufferThis is a wierd one but has been plaguing me for a long time so I decided to post. I usually watch …
Looks like Spectrum and Roku have made peace.Turned on my Roku and got a message saying the Spectrum App is available again. Not really a questi…Accepted Answer LGT 136 views 3 comments 5 points
Spectrum Support says Spectrum doesn't use DNS?This is randomly occurring. It’s not site specific but happens on some sights more frequently than …Answered dnsfree 75 views 11 comments 0 points
Spectrum tv app on Xbox X laggingI have a wired connection and still having lagging issues. I have spectrum TV on my Apple TV device…Answered Langcj99 18 views 2 comments 0 points
DVR's on more than one TV will no longer display any future program information beyond 24 hours.Both my DVR's have quit displaying any future programs beyond about 24 hours. Over the past couple…Answered Fatstack 31 views 2 comments 0 points
CiscoHi All: I have an old 6 tuner Cisco box (Naturally for Spectrum!) I lost power recently, and when …Accepted Answer JJK1954 45 views 4 comments 0 points
Switching from Directtv to Spectrum for internet and tvSelf install kit was done properly, but neither the modem or the router will connect. I am thinking…Answered Siam 35 views 1 comment 0 points
The Spectrum App on my Apple TV most times doesn't work, how do I fix it?I use the Apple TV and Spectrum App that is part of our Spectrum package but often times the Spectr…Answered sss4 23 views 1 comment 0 points
Slow SpeedToday I spent over two hours on chat who passed me to three different techs. My internet speed is a…Answered Buddy_07 40 views 4 comments 0 points
No longer able to program DVR from android appi have been using the android Spectrum app for years to program my DVR when I am not at home. Since…Answered phil7784 34 views 4 comments 0 points
IP addresses per modemHi, I was wondering how many IP addresses each household (single modem) has. The only reason that …Accepted Answer jmrados 41 views 2 comments 0 points
Internet outages related to weather/heat?Over these hot summer months, we have noticed that our internet service goes out or at least become…Answered sss4 23 views 1 comment 0 points
Emergency Alert SystemAn Emergency Alert always locks up my cable system. I have two set top boxes and it happens to both…Latest Topics
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Can't Record Future ProgrammingIn the past I have been able to record programming to up 2 weeks into the future. Now I cannot reco…Accepted Answer riz47pup52 50 views 5 comments 0 points
How do I turn off digital home phone voicemail?Looking to turn off all voicemail options through Spectrum. Even through there is an option button…
Common Answers
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How do I turn off digital home phone voicemail?Looking to turn off all voicemail options through Spectrum. Even through there is an option button…
How to change my profile icon ?I recently joined the Spectrum Community. There is an option to change my profile icon, but it does…Accepted Answer droliff 31 views 2 comments 6 points
DVR recordingsWe recently moved, and Spectrum sent us new cable boxes. If I change, will I lose my previous DVR r…Accepted Answer Huntersmom 91 views 3 comments 5 points
