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Before posting a new question, please check out our Internet / WiFi and Spectrum TV App troubleshooting pages for common issues, as well as useful information to include in your post.
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Discussion List
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¡Bienvenido a la nueva comunidad de Spectrum!Si es nuevo en la Comunidad de Spectrum, ¡nos alegra que estés aquí! Si ya nos has visitado antes, …Announcement Closed James_M 25 views 0 comments 0 points
Advanced Search OptionsWe recently updated the search bar and added an advanced search feature. You can still perform a s…Announcement James_M 7.7K views 0 comments 6 points
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 3K views 0 comments 1 point
Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 5K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated April 2021I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 36K views 1 comment 4 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 19K views 1 comment 5 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 23.3K views 0 comments 0 points
When will DVR be available on the app for Samsung Smart TVs?I noticed a year ago this topic was discussed and the response was that it would be available 'soon…Answered gnsutter1010 13 views 1 comment 0 points
Specific Channel Constant PixelatingSpectrum will you please fix the signal quality issue with my local affiliate WTKR zip 27909. Total…Answered dman71 12 views 1 comment 0 points
DVR not allowing RESUME for recorded TV after turning off DVRUp until a couple of weeks ago whenever I turned off the DVR and TV while watching a recorded show,…
Feature RequestPlease include channel number in guide for Apple TV when sorting by Favorites & Channel number.…Answered dman71 17 views 2 comments 0 points
Issues with dvr cloudHelp!!! I have been having not stop issues with trying to watch the recorded programs the last 2 we…Answered LostinCali 52 views 2 comments 1 point
Devices rejecting Spectrum WiFi?Hi, We have a site with 2 laptop computers. Initially, we would lose connectivity by the afternoon …Answered chunkykitty 13 views 1 comment 0 points
Does anyone know if the Google Pixel 6 will be supported?I want the buy the new Google Pixel 6 as I currently have a 4XL on Spectrum Mobile. I can't find an…Answered ammartin2012 49 views 1 comment 0 points
wifiprofile.spectrum.net expired today!https://cdn.imgchest.com/files/w7w6c6nzjye.jpeg in my iPhone 12 mini's iOS v15.0.2. :( Is this some…Answered AntDude 25 views 4 comments 0 points
Need to be able to use wildcards in email spam filtersA lot of spam comes from spoofed email addresses with multiple period (dot) characters. Typically t…
DVR Recordings fragmented into multiple recordings for 1 showA weird issue has surfaced on both my DVRs. When I record a show, the recording is made but it is b…Answered samantc1 86 views 13 comments 1 point
Pixelation and sound cutouts on History Channel"How can pixelation occurring over last 6 months be resolved?" This 2021 question was clo…
Can we get feature added back to browse all series episodes from watchlist?You can no longer see all series episodes for tv shows in your watchlist. It only shows one episode…Answered blackbutterfly 34 views 2 comments 1 point
DCX-3600M (Model ID:AR362GA)- old OS? Severe usability issueshi all! I had an old Motorola DVR that was starting to fall apart, so I went to the Spectrum Store …Accepted Answer mikeromo 85 views 7 comments 0 points
Are Spectrum DNS Servers Having Resolve Errors?I'm having the same problem as this user: https://community.spectrum.net/discussion/169554/spectru…
Browser "connection resets" on initially surfing to any siteI've continued to have sporadic issues with the browser reporting a connection reset when first nav…
Latest 6- tuner DVR Poll...Hello Satch & others. So I had to cancel/ postpone my Spectrum account for one month so I can c…Answered Scott_dj 140 views 18 comments 1 point
Cloud DVR not working properly for the last two daysCloud DVR not working properly for the last two or three days. On almost all recordings they will …
How to solve Iphone 11 and 12 wifi connectivity issues with wifi 6 router provided by spectrum.I have an issue with our apple devices staying connected to the Spectrum provided Wifi6 router. Nei…Answered bryan_s 58 views 9 comments 0 points
Watch TV guide on PC (all browsers) is displaying shows that air 3 hours ahead.Hi all, On PC the Spectrum Watch TV guide displays shows that won't air for another 3 hours. This h…Accepted Answer beeftick 38 views 4 comments 0 points
My Spectrum Tv app is asking me to “keep watching “ every 5 mins or less. How do I make this stop?This did not start happening until a couple of days ago . My app is up to date i even uninstalled i…Accepted Answer Reddmo28 40 views 4 comments 5 points
Internet drops for a few seconds every hour + a ton of uncorrectables in modemGood Morning, I'm hoping someone here has ran into this before - we're having an issue where every…Answered Owensco 50 views 3 comments 0 points
Length of time to complete port of number from Verizon to Spectrum Mobile?Yesterday I initiated a port request from Verizon to Spectrum Mobile. I am wondering now how long i…Accepted Answer Mindfulpiano 110 views 14 comments 0 points
Can Number of Series Episodes to Save/Channel to Record be added to Spectrum Guide?Hello All, I am still running the ODN Guide on my Cisco 9865 DVR. When setting up a series recordin…
Router configuration without app?There's any way to go into my router configuration without the app? The app it's just useless, I ne…Accepted Answer LuisanaMoran 41 views 1 comment 0 points
Are CableCards still suproted by spectum and am I allowed to rent 10 of them?I am thinking about buying the qam to qam modulator from ebay and I am wondering if you can rent 10…Answered mr1702531 35 views 2 comments 0 points
Hi, this is not a question but a response to a service change?Hello. I just switched my account tv service from Spectrum Choice to Select, rebooted and the pictu…Answered psongman 32 views 2 comments 6 points
MOCA Not workingMy goal is to use my existing coax wiring to get wired network in a bed room. The incoming service …Accepted Answer mpgarris031275 31 views 1 comment 1 point
How to proceed with tech supporti have an intermittent problem, several times per day. Symptoms: cannot reach miscellaneous sites …Answered Macandrewsc808 53 views 6 comments 1 point
'Sun Outages' and Solar InterferenceEach year during September/October and again in February/March, Solar Interference causes the degra…Announcement Closed James_M 14 views 0 comments 0 points
Why does my router not re-connect to the internet after a power failure ?I have a Askey SAX1V1K router. When the power goes out and then comes back the router never reconne…Answered jackm2020 21 views 1 comment 0 pointsLatest Topics
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When will DVR be available on the app for Samsung Smart TVs?I noticed a year ago this topic was discussed and the response was that it would be available 'soon…Answered gnsutter1010 13 views 1 comment 0 points
Specific Channel Constant PixelatingSpectrum will you please fix the signal quality issue with my local affiliate WTKR zip 27909. Total…Answered dman71 12 views 1 comment 0 points
Common Answers
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My Spectrum Tv app is asking me to “keep watching “ every 5 mins or less. How do I make this stop?This did not start happening until a couple of days ago . My app is up to date i even uninstalled i…Accepted Answer Reddmo28 31 views 4 comments 5 points
MOCA Not workingMy goal is to use my existing coax wiring to get wired network in a bed room. The incoming service …Accepted Answer mpgarris031275 31 views 1 comment 1 point
How do I turn off digital home phone voicemail?Looking to turn off all voicemail options through Spectrum. Even through there is an option button…
