Spectrum Community | Peer to Peer Support
The Spectrum Community is a public area for peer to peer support where customers and employees can exchange ideas, ask questions and create valuable, relevant content about our products and services.
Discussion List
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Rate your ExperiencePlease rate your experience from 1-5 stars and if you like, leave a reply to let us know what you l…Poll Announcement James_M 51 views 2 comments 0 points
Did you find what you were looking for?Let us know if you found the answer or topic you were searching. If you selected "Yes", p…Poll Announcement James_M 42 views 0 comments 0 points
Spectrum App Feedback CategoryUse this category to share your feedback about any other Spectrum App including: My Spectrum Spec…Announcement Closed James_M 90 views 0 comments 2 pointsStarted By James_MLatest Comment: 09-04-20 byStarted by James_M Spectrum App Feedback - My Spectrum - Spectrum News - Spectrum Sports
Welcome MessageWelcome to the new Spectrum Community! If you are new to the Spectrum Community, we are glad you a…Announcement Closed James_M 154 views 0 comments 9 points
Frequent internet drops throughout the day.Warm greetings! I've been having frequent drops on my internet, and I am running out of ideas on …Answered HB128 3 views 1 comment 0 points
Anyone having problems with Hitron modem?I just installed the new Hitron modem (model EN2251) I received (unsolicited) from Spectrum. It los…
Are the new Spectrum 110-A boxes and remotes RF capable?I just ordered service and got new Spectrum 110-A boxes and SR-002-R remotes. Are there RF remotes …
Started Unicast Maintenance Ranging - No Response received - T3 time-outGetting frequent internet connection drops, and from the arm-chair research I've come across, there…Answered GenericUserID12345 10 views 2 comments 0 points
Log out of devices i CANNOT accessSpectrum needs to maie a way to log out of ALL devices including ones i cannot access. Need to know…Question Andrewn 14 views 0 comments 0 points
NBA TV added to Sports PackJust wanted to give a heads up and say that NBA TV has been added to the sports pack. I was pleasan…Answered Announcement Jim2413 18 views 1 comment 1 point
Problem with Arris DCX3510-M DVRCan someone please tell me what this means? (Image) There was an outage in my area earlier today. I…Accepted Answer OmarJT1982 35 views 2 comments 0 points
One specific channel constantly freezing and giving STLP-999 errorsSo on my Spectrum TV App on my Samsung smart TV, there is one channel - SNY - which I watch frequen…Accepted Answer gaelrond 20 views 1 comment 0 points
Preferences not saved between viewing sessionsHello - I was just wondering if it would be possible to update the App so that it 'remembers' my pr…Answered gaelrond 7 views 1 comment 0 points
Why do I keep getting these annoying notifications..."your TV supports a higher resolution?"Why do I keep getting these annoying notifications..."your TV supports a higher resolution?Answered freddy9820 89 views 8 comments 1 point
Need help with a new upgrade to 400 Mbps Internet speed, but still only getting 120 Mbps.Hello everyone, I hope someone can advise me on how to get my speeds up on my internet. Today we up…Accepted Answer RobCom 80 views 20 comments 0 points
Thoughts on Community Forum Home Page Design?Hey All, What do you think about the Community Forum Home Page design? I liked the original one th…
New Construction- Spectrum Cannot Confirm AccessMy husband and I are in closing for a lot of land and we called Spectrum to ask them if they could …
Spectrum 400mbps Network Keeps Dropping OutTwo weeks ago I opted to upgrade to Spectrum's 400mbps internet from the 100mbps I had previously. …
Thumbnail previews when fast forwarding/rewindAny word from anyone about the Spectrum app on Roku showing preview windows when you FF or REW a cl…Answered Finzz 33 views 2 comments 0 points
cloud DVR has been repeating sections of showsFor the last two to three weeks we watch a show on cloud dvr and for example, get to 15 minutes in …Accepted Answer Announcement Marlou 230 views 18 comments 7 points
Spectrum TV App Feedback - Apple devicesUse this category to share your feedback about the Spectrum TV App for Apple devices. Please includ…Announcement Closed James_M 9 views 0 comments 0 points
Spectrum TV App Feedback - AndroidUse this category to share your feedback about the Spectrum TV App for Android devices. Please in…Announcement Closed James_M 12 views 0 comments 0 points
T3/T4 Timeouts during Typical Work HoursHello all, I've recently set up a Netgear CAX80 router/modem combo in my home. It's great when it w…
How Can I get assistance?I have a Spectrum modem rebooting numerous times a day. I have had 3 modem and 2 router replacemen…D_Mac2373 22 views 2 comments 0 points
Mega TV OrlandoJust wondering what ever happen to Mega TV?With the great Spanish lineup of the Latino package this…Answered D3UxTR0N_ 23 views 1 comment 0 points
Why can't I send any email from my rr.com address with bcc recipients??This is driving me crazy. I can only bcc one person (and sometimes not even one!) and get the email…
Spectrum 201 and 210 DVRDo you miss the Motorola DVR interface? 2 weeks after switching from an old Motorola to the new Spe…
Where is the stop button on the new DVR remotes?I recently got a new DVR box and I have a few complaints on it. First off, there is no time on the …Answered Tat2edBuckeye1369 52 views 2 comments 0 points
Why can’t I watch hbo on demand movies, no sound?I have hbo and showtime. Showtime on demand has sound but hbo on demand movies has no sound? What …Accepted Answer Renae 51 views 2 comments 0 points
How do I program the RC122 remote for the Yamaha YAS-207 soundbar?When I used the auto function to program my RC122 remote with my Yamaha YAS-207 soundbar, it took a…
Cloud DVR 5 second snippet repeating endlesslyJust switched to spectrum and am amazed by how bad the cloud dvr is. The first issue I had was my …Accepted Answer Sk3ptic 114 views 8 comments 1 point
Not seeing 100 Mbs down on Standard TierI have activated a Spectrum approved Motorols MB7220 and am only seeing 20 Mbs down and 2 Mbs up. …Latest Topics
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Frequent internet drops throughout the day.Warm greetings! I've been having frequent drops on my internet, and I am running out of ideas on …Answered HB128 3 views 1 comment 0 points
Common Answers
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Sending ErrorFor the last two weeks I've been getting a sending error AUP#Out-1110. And I receive it only for c…
Intermittent Pixelation on various channelsFor the past several weeks, I have been seeing intermittent pixelation on various cable channels. …Accepted Answer Closed jlh49 201 views 9 comments 0 points
Cloud DVR issuesThe cloud dvr is showing numerous shows recorded, however, I cannot get to them, nor delete them. …Closed JimG19 141 views 3 comments 2 points
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