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Discussion List
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How to flag a post that needs attention from a moderatorWhile we strongly encourage peer-to-peer support within the Spectrum community, there may be times …Announcement Closed James_M 36 views 0 comments 1 point
Troubleshooting issues with the Spectrum TV AppWe put together this post to outline troubleshooting steps to resolve issues with the Spectrum TV A…Announcement Closed James_M 157 views 0 comments 1 point
Why is my Spectrum Internet intermittent, experiencing slow speeds or drops?We put together this post to outline troubleshooting steps to resolve internet issues including int…Announcement Closed James_M 1.1K views 0 comments 1 point
Is the Spectrum TV App available on Android TV? ANSWERED and updated October 2020I have a Sony smart TV with Android 7.0 built-in. The current Spectrum TV app for Android is not co…Announcement Closed YSBU 28.8K views 1 comment 4 points
Is Amazon FIRE TV Stick supported? ANSWEREDI would like to know when Spectrum TV app will be available on the FireTV stick.Accepted Answer Announcement Closed utoypia 18.3K views 1 comment 5 points
Troubleshooting Error Codes on the Spectrum TV App and watch.spectrum.netWe see frequent questions on the Spectrum Community about error codes. I am listing some common iss…Announcement Closed James_M 18.7K views 0 comments 0 points
Unable to pay onlineThis has been going on for nearly a week. Mickey Mouse company.Answered wynn 8 views 1 comment 0 points
Anyone Have Full/Premium Channel Lineup With TiVo Edge + Spectrum?Hi all, I would like to know if anyone out there (here) has been able to successfully implement a T…Question chrison600 13 views 0 comments 0 points
Frequent drops of connectionI experience frequent connectivity drops -- often multiple times a day. Since I work from home and…Answered madcorgi 87 views 11 comments 0 points
Lost open wifi networkUp until a couple weeks ago we had our 2.4GHz wifi as an open network, and the 5GHz as password pro…Answered Parish_Admin 52 views 7 comments 0 points
Spectrum TV App Isn't Working properlyI've just moved to a new home. I've have had Spectrum TV and Internet for 4+ years and I was told m…Answered ipm001 12 views 2 comments 0 points
MLB NetworkWondering if there’s any chance MLB Network will be added to the sports package? It’s strange that …Accepted Answer joekool1000 21 views 3 comments 5 points
Voicemail passcode and greeting cannot be changedI had Spectrum port my flip phone number from Verizon to a Spectrum iPhone SE. The VM passcode and …
How do I disable the 'Click to upgrade' button on my Spectrum cable boxes/account.I don't want family members upgrading my account when changing to a channel where the "Click t…Accepted Answer gcorneau 59 views 2 comments 0 points
'Your TV Supports a Higher Resolution'It's been a couple of months since I posted anything about this problem. To date, nothing has been…
For a new account can you order a 6 tuner box instead of a 4 tuner box?Can you request a 6 tuner DVR with a new account.Accepted Answer Bengator 21 views 1 comment 0 points
Please add support for the new Google Chromecast with Android TVI want to get rid of Roku and switch to the new Google Chromecast with Android TV devices. The SPE…Answered JohnCr 14 views 3 comments 0 points
Why can't I log into spectrum.net on my PC ?I have always logged into spectrum.net to pay my monthly bill using my PC and the FireFox browser. …Accepted Answer johnnylim 805 views 12 comments 6 points
NBC Sports app "Authentication Error" when linked to spectrum accountDoes anyone have a solution to the "Authentication Error" messages I'm receiving when try…Answered mrtapes 29 views 11 comments 0 points
How to FAX over VOIP ?Just spent a few hours figuring how to send a large (4MB) FAX over the spectrum VOIP (E31U2V1) mode…Answered Padgett 23 views 1 comment 1 point
DVR recording availabilityI'm new to Spectrum..i want to watch my recorded programs on the tv in my bedroom but when i click …
Browser "connection reset" on initial connection to any site (followed by immediate retry/success)I've had a strange problem for a few months where starting a new MS Edge tab & browsing to some…
Why is my Spectrum remote controlling my sound bar incorrectly?Greetings I have the Spectrum Guide Remote (newest one) and I have it programmed for my TV as well …
Anyone find Call Guard worse than NOMOROBOI may ne missing something with Call Guard so please point me in the right direction if so. With NO…Answered Stephen9999 73 views 12 comments 0 points
DVR will not accept programming a series - only for MSNBC ( Charlotte NC CH 50 )I can program a series - new or all programs - with any available channel,except MSNBC. This starte…Answered falcon04 93 views 27 comments 0 points
On/Off Trouble with Site ConnectivityAbout 10:30am ET today I started having trouble accessing the Apple store to iTunes Store from my i…Answered wickerberry 61 views 18 comments 0 points
Logging into Spectrum Email using old road runner email addressI haven't logged into my email account in probably around a year. I have it forwarded/connected to …
Does the Spectrum TV app support surround sound/multi channel output to my AV receiver?I wish to use the Spectrum TV app on my Samsung Smart TV to output sound to my Denon AVR. Am I able…Accepted Answer JeffLB 35 views 1 comment 0 points
After a Spectrum network update, the menu has no data available from 12midnight until 2amAfter Spectrum did a network update in my region, the menu shows no data available from 12am until …Accepted Answer JuliusSr 21 views 1 comment 0 points
Attempting to watch TV via FireFox browser, and get studder of video and audio because of buffering?Attempting to watch TV via FireFox browser, and get studder of video and audio because of buffering…Answered Schorschi 15 views 3 comments 0 points
What determines whether a call is blocked or instead just listed as Spam Risk?Nomorobo used to block all robocalls, now with Call Guard only about 10-20% are blocked. Instead m…Accepted Answer bobjbkln 54 views 5 comments 1 point
TV randomly shuts offSo I don’t know if this is a problem with my two month old spectrum Internet and Apple TV set up or…Accepted Answer Mazel 17 views 2 comments 0 points
why won't my ip show up in port forwardingSo i recently tried to use port forwarding to set up a server for minecraft, i logged into my route…Answered XeroMarks 28 views 3 comments 0 points
Audio issues via surround sound and TVI thought I had posted this recently, but am unable to find the post in my discussion history. Over…Answered cb_2367 40 views 4 comments 0 points
Do other Spectrum customers have intermittent connection drops with the Hitron E31N2V1 cable modem?I have a Netgear Orbi 6 mesh router. I was getting 2-4 disconnects per day. The only way to restore…Accepted Answer Scanyou 33 views 2 comments 0 points
Low signal levelsSorry for the long post, but I wanted to include the whole story. A few months back, I was having a…Answered ddeerrff 20 views 2 comments 0 pointsLatest Topics
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Unable to pay onlineThis has been going on for nearly a week. Mickey Mouse company.Answered wynn 8 views 1 comment 0 points
Anyone Have Full/Premium Channel Lineup With TiVo Edge + Spectrum?Hi all, I would like to know if anyone out there (here) has been able to successfully implement a T…Question chrison600 13 views 0 comments 0 points
Common Answers
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How do I disable the 'Click to upgrade' button on my Spectrum cable boxes/account.I don't want family members upgrading my account when changing to a channel where the "Click t…Accepted Answer gcorneau 51 views 2 comments 0 points
How to program remote RC122 for Vizio-sb362 sound bar?I think the info I need is here, https://community.spectrum.net/discussion/166611/vizio-sb3621n-rem…Accepted Answer mel123456 21 views 1 comment 5 points
Why can't I log into spectrum.net on my PC ?I have always logged into spectrum.net to pay my monthly bill using my PC and the FireFox browser. …Accepted Answer johnnylim 801 views 12 comments 6 points
